Shop Assistant

1 week ago


Hornchurch RM LL, United Kingdom Daisy Blinds & Shutters Ltd Full time £24,000 - £36,000 per year

Job Vacancy: Shop Assistant / Customer Service Support

Daisy Blinds & Shutters Ltd – Near Hornchurch Station

About Us

Daisy Blinds & Shutters Ltd has been an established part of the local community for over 20 years. We specialise in bespoke blinds, curtains and shutters, offering high-quality materials and first-rate personal service. We're a friendly, family-run business with a reputation for care, craftsmanship and professionalism.

About the Role

We're looking for a full-time Shop Assistant / Customer Service Support to join our small, dedicated team and assist our Shop Manager with her busy daily schedule.

This role offers an excellent opportunity for individuals eager to develop their retail skills within a supportive team environment. We value organised, communicative candidates who are committed to delivering outstanding customer service.

Key Responsibilities:

  • Greeting and assisting customers in the showroom and over the phone
  • Managing emails and customer enquiries promptly and professionally
  • Using Microsoft Word and Excel for quotes and records
  • Updating and maintaining our social media pages
  • Learning and using our in-house computer systems for orders and scheduling
  • Providing general support to the Shop Manager and team

What We're Looking For:

  • Friendly, confident, and customer-focused personality
  • Strong communication skills with the ability to engage effectively with diverse customers
  • Good computer skills (Word, Excel, email, and social media)
  • Excellent organisational skills to manage multiple tasks efficiently
  • Strong time management skills to prioritise duties during busy periods
  • Professional phone etiquette when interacting with customers over the phone or in person
  • Eager to learn and adaptable to new systems
  • Reliable, punctual, and a great team player
  • Ideally local to the area — our shop is conveniently located close to Hornchurch Station

Hours:

Full-time, Monday to Friday, plus at least one Saturday per month

Pay:

£11.50 – £12.50 per hour, depending on experience

Shop Opening Hours:

  • Monday to Friday: 9:30am – 4:00pm
  • Saturday: 10:00am – 3:00pm

Location:

Daisy Blinds & Shutters Ltd

171 Station Lane, Hornchurch, Essex, RM12 6LL

(Just a short walk from Hornchurch Station)

How to Apply:

Please send your CV and a short cover note to ,

or drop your application into our shop during opening hours.

Job Type: Full-time

Pay: £12.50 per hour

Expected hours: 32.5 per week

Work Location: In person


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