Weekend FOH Team Member

2 days ago

Newcastle upon Tyne NE PE, United Kingdom The Running Fox Full time

Job Overview

We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. In this role, you will be the face of our establishment, providing exceptional service to our guests while ensuring a welcoming and efficient dining experience. You will play a crucial role in maintaining high standards of hospitality and food safety, contributing to the overall success of our restaurant.

Responsibilities

  • Greet and welcome guests as they arrive, ensuring a positive first impression.
  • Take customer orders accurately and efficiently, using basic maths skills for transactions.
  • Assist in food preparation and ensure adherence to food safety standards.
  • Provide recommendations and upsell menu items to enhance the dining experience.
  • Manage time effectively to ensure prompt service during busy periods.
  • Maintain cleanliness and organisation of the front of house area, including tables and waiting areas.
  • Collaborate with kitchen staff to ensure smooth communication and timely delivery of orders.
  • Handle customer inquiries and resolve any issues with professionalism and courtesy.

Requirements

  • Previous experience in a hospitality or restaurant environment is preferred but not essential.
  • Knowledge of food safety practices is highly desirable.
  • Strong time management skills to handle multiple tasks efficiently.
  • Basic culinary skills for food preparation tasks are advantageous.
  • Excellent communication skills with a friendly and approachable demeanour.
  • Ability to work well in a team-oriented environment while also being self-motivated.
  • A passion for providing outstanding customer service and creating memorable experiences for guests.

Join us as we strive to deliver exceptional hospitality, where your contributions will be valued, and your career can flourish

Job Type: Part-time

Pay: From £12.21 per hour

Expected hours: No less than 10 per week

Benefits:

  • Discounted or free food
  • Employee discount
  • On-site parking

Work Location: In person

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