Assistant Warehouse Manager

Founded in 2005, TXO is the global full-circle technology lifecycle partner, helping industries optimise, manage, deploy, and resell technology.

Our vision is to make technology more sustainable, reducing costs, minimising waste, and maximising impact. We support organisations worldwide in improving efficiency, controlling costs, and meeting environmental goals.

By applying circular economy principles, EOSL support, and responsible asset recovery, we extend the life of infrastructure while lowering both commercial and environmental impact. Through urban mining and asset recovery, we help reduce reliance on raw materials, driving performance, profit, and purpose.

We operate globally with key hubs in the UK, USA, Sweden, France, Germany, Australia, Japan, and Brazil, and backed by TowerBrook Delta, we're accelerating the shift to a smarter, more sustainable network ecosystem.

Join us and help transform technology for a more sustainable future.

Position:

Based in Solihull, the role of Assistant Warehouse Manager is pivotal in ensuring the smooth operations of the warehouse/logistics sector, contributing significantly to the company's success.

This position plays a crucial role in coordinating and optimising warehouse activities, which directly impact team collaboration and the achievement of company goals.

Major innovations in warehouse management systems, automation, and demand forecasting present challenges and opportunities for Assistant Warehouse Managers to excel.

Key stakeholders for this role include warehouse staff, logistics team, procurement department, and senior management, positioning this role at the centre of the company's operational structure.

Success in this role is measured by efficiency metrics, inventory accuracy, on-time deliveries, cost control, and overall warehouse performance.

Specific Responsibilities

• Ensure customer SLA and internal KPI are met through daily monitoring and jeopardy management screens.
• Ensure all warehouse staff adhere to the generic processes and checks and the Quality Dam.
• Accountable for inventory accuracy and integrity.
• Proactively monitor inventory processes through spot checks.
• Where possible provide analytical analysis of performance metrics.
• To employ root cause analysis of failures and suggest corrective actions / highlight continuous improvements.
• To review processes in line with improving efficiency and accuracy of inventory.
• To align system inventory with our customers systems.
• To liaise with off-site storage facilities on the management and accuracy.
• Occasional travel required in the carrying out of duties.
• Take a leading role in planning and conducting inventory audits.
• Ensure all processes and practices comply to Company/Site procedures, Health & Safety and ISO9002 procedures.
• Develop, encourage, and maintain high work standards and professionalism.
• Ensure all non-conformances are answered within the agreed timescale and that lack of responses are escalated to appropriate team for resolutions.
• The day-to-day support in managing the warehouse operations, to ensure all activities are covered. Moving staff to ensure peaks and troughs in workload are managed.
• Ensure customer SLA and internal KPI are met through daily monitoring and jeopardy management screens.
• Ensure daily movement checks are carried out to ensure stock accuracy.
• Ensure that all Quality, Health & Safety and Environmental processes are fully adhered to in line with Company Accreditations, Objectives and Policies.
• Support group leader with conducting 5S Audits.
• Embrace the principles of 5S.
• Ensure that the health & safety of the business is always adhered to, including the safety of work colleagues, customers and suppliers in accordance with the Company's Health & Safety Policy, Manual and documentation.
• To ensure that hazardous substances are maintained in a controlled manner in accordance with COSHH.

Requirements:

• Technical Skills: Proficiency in warehouse management systems, inventory control software, Microsoft Excel, RFID technology, and knowledge of supply chain automation tools.
• Educational Requirements: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field. Certification in Warehouse Management is a plus.
• Experience Level: Minimum of 2-4 years of experience in warehouse operations, with proven leadership skills in a supervisory or managerial role.
• Soft Skills: Excellent communication, problem-solving, decision-making, and leadership abilities. Adaptability to fast-paced environments and a strong focus on teamwork.
• Industry Knowledge: Understanding of warehouse safety regulations, inventory management principles, lean methodologies, and familiarity with industry-specific challenges.
• Telecommunications: Passion for telecoms industry, especially the circular economy and ESG.
• Continuous improvement: Demonstrated success in scaling warehouse operations.
• Thrive in a fast-paced, evolving environment: You're comfortable with change and take ownership to drive progress without needing rigid structures or hierarchy.
• Bring a challenger mindset: You're always looking for better ways of doing things, driving improvements that deliver real impact for the business and the environment.
• Motivated by our mission: You're inspired by TXO's vision to make technology more sustainable and excited to be part of a growing, forward-thinking business shaping the future of the industry.
• Desirable skills:Full driving licence, FLT licence, and a good understanding of Sage.

Other information:

• Competitive base salary.
• Company Pension and additional benefits.
• 25 days holidays (including bank holidays).
• Opportunities for professional development and training.
• Supportive and collaborative work environment.