Travel Customer Services Consultant

4 days ago

Keswick Lake District National Park, United Kingdom Cracking Travel Recruitment Full time £24,000 - £28,000 per year

Job Description

Travel Customer Services Consultant required on a part time basis working 22.5 hours a week for the UK's leading, largest and most established specialist travel company within staycation and holiday rentals based in their Keswick Operations Office. Working as a Property Assistant ensuring guest experience offers excellent quality and service through managing relationships with suppliers such as housekeepers and cleaners, plus other 3rd party suppliers.

What will I be doing as a Travel Customer Services Consultant:-

  • You'll be Reporting to the Regional Operations Manager, you'll ensure properties meet their high cleanliness standards, working with third-party cleaning teams to create outstanding guest experiences.
  • You'll play a key part in maintaining operational excellence across their portfolio in and around Keswick.
  • This role is perfect for someone who thrives in a hands-on, fast-paced environment and enjoys building strong local teams that deliver exceptional service.
  • Manage and support a team of third-party cleaners
  • Set and maintain high cleaning standards across properties, and ensuring cleaners are appropriately trained.
  • Ensuring guest feedback on cleanliness is addressed appropriately.
  • Liaise with property owners to suggest improvements
  • Ensuring there is an appropriate supply of cleaners, for both present and future needs.
  • Use data to drive quality, efficiency, and cost improvements

Benefits of the Travel Customer Services Consultant role : -

  • £12,94 per hour
  • Working 22.5 hours a week, 9am - 5pm -Mon – Sat – You must be able to work Saturdays.
  • 25 days holidays plus bank holidays – pro rated.
  • Casual dress.
  • Access to travel discounts for you, friends, and family
  • Perkbox membership – enjoy shopping perks, discounts & treats
  • The company invest in your career growth with ample opportunities for development across Europe.
  • Support via MetLife for personal wellbein
  • Long service rewards and refer-a-friend bonuses

What do I need to apply for the Travel Customer Services Consultant role : -

  • Ideally you will have experience of working within a customer services, housekeeping or cleaning role however we will consider individuals that are looking for their first career opportunity within the travel & tourism industry.
  • A full, clean UK driving licence
  • High attention to detail and a passion for quality
  • Proactive and adaptable, with a creative approach to problem-solving
  • Confident using data to inform decisions 

Interested?
For more information about this Travel Customer Service Consultant role and to find out more about this leading cottage and holiday let company we are recruiting for in Keswick please apply ASAP.

  • Travel Customer Services Consultant

    7 days ago

    Keswick, United Kingdom Trades Workforce Solutions Full time

    Travel Customer Services Consultant required on a part time basis working 22.5 hours a week for the UK’s leading, largest and most established specialist travel company within staycation and holiday rentals based in their Keswick Operations Office. Working as a Property Assistant ensuring guest experience offers excellent quality and service through...

  • Property Consultant

    2 days ago

    Lake District National Park, United Kingdom Host & Stay Full time

    We are a family run holiday home accommodation business that is rapidly expanding across the UK. We are currently looking for a Property Consultant to join our growing team. To be successful in this role it is essential that you are self-motivated with a strong work ethic and a desire to succeed. You will support the delivery of the business growth plans...

  • Property Consultant

    2 weeks ago

    Lake District National Park, United Kingdom Host & Stay Full time

    **Who are Host and Stay?** We are a family run holiday home accommodation business that is rapidly expanding across the UK. We are currently looking for a Property Consultant to join our growing team. To be successful in this role it is essential that you are self-motivated with a strong work ethic and a desire to succeed. **Rewards**: - **Bonus...

  • Adventure Travel Consultant

    2 weeks ago

    Keswick CA DF, United Kingdom KE Adventure Travel Ltd Full time £24,500 - £26,500 per year

    The Company and Team:KE Adventure Travel has been operating active adventure holidays throughout the world since 1984. It has grown to be one of the most renowned adventure tour operators in the UK and is one of the market leaders in this sector. The office is in beautiful Keswick in the Northern Lake District.Anyone joining the company is likely to be...

  • Photographer & Videographer, Floorplanner, D.e.a

    4 days ago

    Lake District National Park, United Kingdom NicheCom Full time

    NicheCom have provided a range of marketing services from their Berkshire head office for 30 years. Initially servicing the property industry, the company has expanded to offer a variety of marketing, digital and energy services to a diverse range of companies. Due to our ongoing growth strategy we are looking to recruit further full-time photographers to...

  • Customer Service Advisor

    4 days ago

    Keswick, United Kingdom Travel Chapter Full time

    **Employment type**: Permanent **Work Hours** (Full Time) 5 days between Monday - Sunday. Our opening hours are 8.30am-9pm, shifts will alternate between 08.30am-4.30pm or 1pm-9pm. **Location**: Office based in our office in Keswick, or Windermere. **What will I be doing?** Here at Sally’s Cottages we pride ourselves on our exceptional customer...

  • Customer Service Consultant

    6 days ago

    Keswick, Cumbria, United Kingdom Skipton Building Society Full time £20,000 - £30,000 per year

    Hours:This is a permanent role working 29 hours per week (Monday, Tuesday, Thursday & Friday)You may be required to work in Carlisle & Keswick branches as business needs require but this would be covered by travel costs.Salary:£25,500 Pro RataClosing Date:Sun, 9 Nov 2025Are you passionate about helping others and providing exceptional customer service?Would...

  • Customer Services Advisor

    2 weeks ago

    Keswick, United Kingdom The Travel Chapter Full time

    **Work Hours** (Full Time) 5 days between Monday - Sunday. Our opening hours are 8.30am-9pm, shifts will alternate between 08.30am-4.30pm or 1pm-9pm. **Location**: Office based in our office in Keswick, or Windermere **What will I be doing?** Here at Sally’s Cottages we pride ourselves on our exceptional customer service and we need an exceptional team...

  • Customer Services Advisor

    1 week ago

    Keswick, United Kingdom The Travel Chapter Full time

    **Work Hours** (Full Time) 5 days between Monday - Sunday. Our opening hours are 8.30am-9pm, shifts will alternate between 08.30am-4.30pm or 1pm-9pm. **Location**: This will be based in our office in Keswick. **What will I be doing?** Here at Sally’s Cottages we pride ourselves on our exceptional customer service and we need an exceptional team to make...

  • Kitchen Porter

    1 week ago

    Lake District National Park, United Kingdom Lake District Inns & Cottages Full time

    The Travellers Rest Inn is ideally situated at the foot of Helvellyn in the heart of The Lake District at Grasmere surrounded by spectacular scenery. We are a fully residential ETB 4 star inn, offering fine accommodation, wines and locals beers along with traditional English dishes and local specialities created from the finest local produce.. **Kitchen...