Business Administrator

2 weeks ago

Worcester, Worcestershire, United Kingdom M3 Floodtec Full time £25,000 - £40,000 per year

As Business Administrator you are responsible for overseeing and managing the day-to-day administrative and operational functions of the business. This includes providing high-level support to management and staff, streamlining administrative processes, and ensuring the organisation's goals are met efficiently and effectively. The role requires a proactive and organised professional who can manage multiple tasks, communicate effectively, and maintain confidentiality.

Duties and Responsibilities

Administrative and Operational Support:

·       Manage and coordinate daily office operations, including managing office supplies, facilities, and vendor relations.

·       Organise and schedule meetings, conferences, and events, including preparing agendas, taking minutes, and distributing materials.

·       Act as a point of contact for internal and external stakeholders, handling correspondence, emails, and phone calls.

·       Maintain and update company policies, procedures, and organisational charts.

·       Manage calendars, schedules, and travel arrangements for executives and team members.

·       Maintain Fleet Vehicles, manage servicing records and maintain insurance documentation.

Record Management and Data Administration:

·       Produce and maintain accurate records, documents, reports, and presentations.

·       Manage and update databases and information systems.

·       Handle confidential information with discretion and in compliance with data protection regulations.

·       Maintain the Quality Management System in line with 9001 requirements

·       Log and maintain HSE Documentation where required in line with 14001 / 45001 requirements

Communication and Collaboration:

·       Assist with Reception area, answering telephone calls, meeting visitors and assisting with meeting

preparations as required

·       Demonstrate strong written and verbal communication skills across various platforms.

·       Liaise and consult with clients, staff, and suppliers to ensure smooth operations.

·       Foster positive relationships within and across departments.

·       Attend Audits as required

Process Improvement:

·       Identify and implement new tools or systems to improve business processes and efficiency.

·       Analyse data and performance indicators to suggest improvements.

·       Assist with System issues and improvements to improve efficiencies.

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