Sales Administrator

Bell Integration helps companies drive efficiency and growth by integrating innovative IT solutions with expert delivery. With a global presence and a focus on transformation and digital enablement, Bell delivers technology and consultancy services across multiple sectors.

The Strategic Sales Administrator (Maternity Cover) provides Sales Administration support to the Account Director, Global Director of Sales, UK Sales Director and Sales Operations.

This is an initial 12 month fixed term contract - Maternity Cover.

Responsibilities
Customer Service Credit Management:

• Creating and maintaining accurate Salesforce records for opportunities post work order finalization
• Raising pre-sales requests and submitting work order requests along with RLM documents for customer approval
• Managing the submission of finalized work orders to clients for release

Technical Purchasing And Coordination

• Creating Salesforce opportunities based on supplier quotes
• Requesting the tech purchasing team to generate customer quotes derived from supplier quotations
• Facilitating the internal approval process by submitting quotes for customer review
• Coordinating with the tech orders team to create POs upon approval and providing customer PO numbers for transaction approval via the credit balance

Pass-Through Opportunity Management

• Submitting pass-through requests for management approval through Salesforce
• Sharing work order and customer release versions with clients for review once created

Forecasting Support

• Creating and updating Salesforce opportunities aligned with supplier quotes
• Sharing opportunity data with the tech purchasing team to update revenue figures
• Maintaining accurate forecasting by updating opportunity statuses, dates, stages, and next steps

Work Package & Customer Review Management (FlexForce)

• Managing work package submissions, reviews, and updates through the customer portal

Portal & Financial Management

• Monitoring PO statuses to ensure GRN and invoicing accuracy
• Liaising with Bell Finance for timely invoicing and payment processing

Service Credit & Financial Tracking

• Reviewing and updating credit bucket balances from the previous financial year
• Ensuring accurate transaction records and reliable credit tracking

Supplier And Invoice Management

• Matching POs to opportunities in Salesforce and coordinating actions with relevant teams
• Reviewing supplier invoices against GRN milestones before processing payments

Finance & Procurement Collaboration

• Providing necessary documentation to finance teams for PO issuance to ensure smooth procurement workflows
• Supporting timely and accurate financial processing of supplier transactions

Proactive Sales Support & Pipeline Management

• Assisting the Sales Director, Practice Leaders, and Neil Pratt by maintaining and updating pipelines and sales opportunities
• Participating in sales operations meetings to highlight opportunities and ensure accurate pipeline reporting and resource planning

Qualifications

• Experience of working in a sales led and/or customer facing environment
• Articulate and confident
• Organised self starter
• Able to work on own initiative, but within a larger team structure.
• Excellent time management, awareness of deadlines
• Excellent MS Office suite skills
• Excellent communication and customer facing skills – ability to build good business relationship
• Ensure compliance with Bell's data protection and information security policies.
• Be aware at all times of diversity and inclusion and acting in line with Bell's core values.
• Foster and promote continuous improvement in systems and processes.
• This role profile is not designed to be a comprehensive listing of all activities, responsibilities and tasks associated with the role, therefore these may change from time to time .