Operations Manager

3 days ago


Norwich, Norfolk, United Kingdom UBT Full time

*Operations Manager - Manufacturing | £55,000-£75,000 | Norfolk*
Are you an experienced Operations Manager ready to take full ownership of a fast-growing manufacturing operation?

This is a rare opportunity to join a long-established, third-generation family business with over five decades of success, they are now embarking on an ambitious growth journey that will see turnover more than double within the next two years.

*The Opportunity*
Reporting directly to the Board, this newly created role will provide overall leadership across the company's production and warehouse operations. You'll work with an established team that includes a Production Manager and Shop Floor Supervisor, ensuring every part of the operation performs efficiently, consistently, and in line with wider business goals.

This is a key appointment designed to strengthen the senior leadership structure as the business scales. You'll bring commercial insight, operational control, and strategic thinking to drive performance, capacity, and profitability — freeing up the Directors to focus on long-term growth.

You'll take the reins of a modern manufacturing facility currently operating a single day shift, and lead its evolution — from enhanced planning and utilisation to future implementation of split shifts and automation.

Key Responsibilities

  • Provide strategic and hands-on leadership across all operational areas
  • Design and deliver an operations roadmap aligned with ambitious growth targets.
  • Oversee planning, capacity management, and workflow to maximise machine utilisation and achieve OTIF targets.
  • Use data-driven insight to monitor efficiency, productivity, and cost control, protecting and improving EBITDA performance.
  • Champion lean principles and continuous improvement initiatives across the site.
  • Collaborate closely with Planning, Customer Service, and the wider leadership team to ensure seamless information flow and delivery alignment.
  • Lead future-focused initiatives such as shift restructuring, automation investment, and site expansion.

*About You*
You'll be a commercially minded Operations Manager who thrives in a hands-on, growing manufacturing environment, someone who can combine people leadership with data-driven performance management.

Essential skills and experience:

  • Proven success leading operations within a manufacturing or contract-led production business.
  • Strong commercial and financial awareness.
  • Excellent communication and leadership skills, with experience managing other managers.
  • Confident in operational planning, resource allocation, and cost control.
  • Knowledge of Lean, CI, or similar manufacturing improvement methodologies.
  • Proactive and strategic mindset — able to deliver both daily excellence and long-term transformation.

*Why Apply?*

  • Join a respected, family-owned manufacturer with a 50+ year heritage and strong order book.
  • Report directly to the Board with full operational autonomy.
  • Play a central role in an ambitious growth and modernisation plan.
  • Competitive salary (£55,000-£75,000) plus long-term progression opportunities.
  • Core hours: 7:00am-4:30pm (Mon-Fri)
  • Based at the company's manufacturing facility in Neatishead, near Norwich.

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