Property Operations Project Manager

Job Description
Responsible for delivering compliance programs across a diverse property portfolio, including commercial, investment, operational, and heritage assets. This role ensures adherence to statutory and regulatory requirements, manages risk, and implements best practices in building safety, environmental standards, and operational governance.

Key duties include coordinating compliance audits, overseeing remedial actions, managing contractors, and reporting to stakeholders. The position requires strong project management skills, knowledge of property compliance frameworks, and the ability to balance operational efficiency with heritage preservation.

Responsibilities
This role will support the Property Project Team Leader and the Property Operations Manager to deliver a range of services, working within the relevant legislative framework and organisational policies.

To provide excellent knowledge and professional advice, across a range of compliance and regulatory services supporting the general fund property portfolio in relation to fire, electric, gas, water, asbestos and lifting equipment and to support the Property Operations team to ensure that the council fully discharges its statutory duties.

Key to the role will be the need to manage, inspire and work collaboratively with key stakeholders to provide high quality, value for money services to enable the delivery of the Council's ambitious agenda, through interactions with staff, elected Members and other stakeholders.

Working collaboratively, and in partnership, with the Building Safety and Compliance Manager and internal compliance colleagues to ensure consistency of approach in support of the overarching legislative and regulatory requirements. The role will engage with, and seek advice, support and guidance from internal specialist compliance colleagues, as and when required.

Working together to provide ownership of cross-cutting challenges and opportunities, breaking down silos and working across teams to take a 'whole system' approach which puts the customer at the heart of things.

Skills Required

• Work with the Property Project Team Leader, Head of Health & Safety and the Building Safety & Compliance Manager to ensure all strategies/plans/activities are aligned with business need and support delivery of the corporate plan.
• Responsible for providing excellent knowledge, professional advice and experience of building safety, and to support the Property Operations team in delivering a range of compliance works /activity to ensure the council fully discharges its statutory duties.
• Demonstrate excellent understanding and knowledge of compliance matters within non-residential property.
• Establish project meetings to monitor the progress of contracts and projects.
• Adopt a pragmatic and proactive approach to building strong relationships with key stakeholders.
• Demonstrate experience and knowledge of construction, planned works and repairs and maintenance.
• Provide clear and accurate reports, management information and relevant KPI's as required.
• Support the service delivery of non-residential property compliance, ensuring that agreed outcomes/milestones are being achieved through effective management against key performance measure/corporate priorities and that team structure supports this delivery
• Ensure that service budgets are managed proactively as well as reporting on any variations against forecast.
• Empower colleagues within the Property Operations Team to work within a risk management and governance framework which clearly sets out decision making parameters and to support their development to help them understand, assess and manage risk across their areas of work.
• Ensure appropriate procurement and contract control/management methods are in place which comply with council policies, relevant legislation and best practice
• Ensure the teams activities support the council's plans to be net zero by 2030 which includes the reduction of operational carbon emissions of the council and incorporating the use of energy performance surveys to guide opportunities for energy efficiency improvement rationalisation

Why work for us

Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.

To find out more about working and living in Norwich
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The council has a long and proud history of being a council that is keen to push the boundaries of what a district can achieve, to find out more about what it is like to work in local government visit
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We offer our employees a competitive pay and benefits package. Whether you're looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.

Norwich City Council offers the opportunity to work with great people who are passionate about promoting Norwich and the services the council provides. We also offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles.

Equal Opportunities Policy

The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.

Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.

Benefits
We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation. Whether you're looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.

• All employees are eligible to join the Local Government Pension Scheme (LGPS)
• Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees
• In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas
• Norwich City Council supports its employees through the provision of occupational health and employee assistance support