Senior Lounge Supervisor

12 hours ago

Antrim, United Kingdom Mount Charles Full time

The Mount Charles Group has an exciting opportunity for a Senior Lounge Supervisor to join it's team at the Causeway Lounge, Belfast International Airport.

Working Pattern:

40 Hours per week

5 out of 7 Days

04:00-20:30

Rewards:

28 days paid holidays (pro-rata if part-time)

Voluntary Private Healthcare Scheme and Cash plan Scheme

Staff wellbeing and employee assistance program

Staff Discount Portals

Pension Scheme

Uniform Provided

Training & Development

Free Parking

The Role:

To plan, manager, deliver and present the food, beverages, and desk reception duties as per specification.

Manage, guide and coach the assigned staff to ensure an efficient operation of the lounge.

Interact with customers by explaining the food and beverages on offer.

Supervise a team of service, cleaning and kitchen staff as well as the other resources

Supervise site compliance across Health and Safety and Food Safety operations.

Continually bring added value to the contract through innovation and pro - activeness.

Provide solutions to operational airport challenges.

Ensuing all client and 3rd party paper work is completed acutely, on time and reconciled to allow for accurate billing

Work towards achieving financial and non-financial targets.

The Person:

Excellent customer service

Experience in managing a team.

Previous experience working in a hospitality, travel, or reception supervisor role

The ability to prioritise and have an eye for detail

Good communication skills – written and verbal

The ability to demonstrate great team work skills

The ability to follow instruction

Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history. An Access NI (Basic) and relevant security checks will be carried out prior to commencement in role. The Access NI Code of Practice is available upon request.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community

GREAT PEOPLE – GREAT SERVICE-GREAT FUTURE

NorthernIreland

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