IT & Technology Coordinator

3 days ago

Leicester, Leicester, United Kingdom Pinntec Limited Full time

Pinntec specialises in self-service and automated solutions which greatly improve service and experience at each stage of the 'consumer' journey.

Our focus is to provide happier, more engaged consumers by improving choice, information and control, whilst driving lower operating costs for our customers.

We are an agile and fast responding organisation with a customer first ethos, supported by a comprehensive set of services, which gives us a competitive edge in speed to market and sustainable growth

Strong growth has resulted in the need to recruit an outgoing and highly organised IT & Technolgy Coordinator to assist with the management of daily activities within Pinntec's IT & Technology Department.

Duties and Responsibilities include:

  • Checking IT & Technology activities have been entered onto the Pinntec Job Management System
  • Checking and chasing information from customers
  • Ensuring technology support and equipment for jobs has been booked for jobs
  • Dealing with internal and third party queries
  • Reviewing/checking job sign offs
  • Daily reporting on jobs
  • Customer management
  • Relationship building with Internal Stakeholders and Customers
  • Keeping systems up to date
  • Updating schedules and weekly tasks for the IT & Technology Team
  • Prioritising jobs on a day to day basis alongside team
  • Confirming jobs and project activities have been completed
  • To be prepared to take on any other role or work in any other area of the business as circumstances may dictate.

EXPERIENCE/ KNOWLEDGE

  • Experience in an IT based Coordination role would be advantageous

TECHNICAL SKILLS

  • Computer literate with a good working knowledge of Microsoft Word, Excel and Outlook. Knowledge of IP networking would be advantage.

PERSONAL SKILLS

  • Thorough
  • Self-motivated and can work independently
  • Good organisational skills
  • Good communication and interpersonal skills
  • Good problem solving skills
  • Customer focused
  • Interest in IT & Tecnology

PERSONAL ATTRIBUTES

  • Confident and personable
  • Articulate
  • Well presented
  • Committed to high professional standards
  • Quality focused

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

  • Company pension

Ability to commute/relocate:

  • Leicester: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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