Social Media Account Manager

3 days ago

London Area, United Kingdom Alfa AI Full time

Role Overview

We're partnering with one of London's most exciting and best-in-class social media agencies to find a number of dynamic Account Executives to join their fast-growing team. This is a genuine opportunity to work at a top-tier, culturally relevant agency that is known for setting the standard in social and content – and for being a magnet for ambitious, creative talent.

You'll be working across an enviable portfolio of clients spanning fashion, retail, ecommerce, technology and beauty – helping some of the most influential brands shape their social presence, connect with their audiences and push creative boundaries. This is a role for someone who thrives on relationships, loves the pace of social, and wants to grow their career in an environment that values ideas, energy and excellence.

You'll take ownership of key client accounts, helping to drive strategy, execution and growth, while playing a visible role in campaigns that genuinely move the needle.

Key Responsibilities


• Build trusted, long-term relationships with senior client stakeholders, becoming their go-to partner and sounding board.
• Develop and deliver smart, tailored social media strategies that align with wider brand and business objectives, driving engagement and measurable impact.
• Support account growth by identifying opportunities, contributing to new business conversations and helping to drive revenue across your accounts.
• Work closely with creative, strategy and analytics teams to ensure campaigns are seamlessly delivered and consistently high quality.
• Present clearly and confidently to clients, sharing ideas, reporting on performance and helping to shape future direction.

Required Skills & Experience


• Experience in an Account Executive or client-facing role, ideally within a social, digital or creative agency environment.
• Hands-on understanding of social media platforms including Instagram, X (Twitter) and Facebook, with experience supporting or running campaigns.
• Strong communication skills with the ability to build genuine relationships and manage multiple stakeholders.
• A proactive, organised mindset with a clear passion for social, culture and creative work.
• Based in London or able to commute to a central London office.

Nice to Have


• Experience using social media management platforms such as Sprout Social or Hootsuite.
• Familiarity with CRM tools such as Salesforce.

This is an opportunity to join a highly respected agency that sits at the intersection of creativity, culture and commercial impact — a place where talent is nurtured, ideas are championed and careers are built alongside some of the most exciting brands in fashion, beauty, retail, ecommerce and technology.

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