Sales Development Representative

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

Do you have the drive to kick-start your sales career in a dynamic, international company?
At Groupon, we help local businesses grow by connecting them with millions of customers. As a Sales Development Representative (SDR), you'll play a crucial role in bringing new businesses onto our platform.

From day one, you'll receive hands-on training in outbound prospecting, lead qualification, relationship building, and appointment setting. This role is your launchpad into a successful sales career — while directly contributing to Groupon's mission of helping small and local businesses thrive.

• Prospect & Generate Leads: Identify new local business opportunities through cold calling, email outreach, and social selling.
• Set High-Quality Appointments: Engage business owners and decision makers to understand their needs and book appointments for our BD team.
• Research & Qualify: Learn about prospective merchants — their services, products, and customers — to ensure appointments are relevant and valuable.
• Collaborate: Partner with BD Managers to align on strategy and ensure smooth handoff of qualified leads.
• Hit Your Targets: Consistently achieve and exceed daily, weekly, and monthly KPIs.
• Keep It Organized: Accurately track all activities and lead data in Salesforce/CRM.
• Provide Insights: Share market and merchant feedback to improve our sales approach.
• Grow Your Skills: Take advantage of coaching, feedback, and professional development opportunities.
  
  

• Strong communication and interpersonal skills.
• Motivated, resilient, and eager to learn sales fundamentals.
• Comfortable with high-volume outreach (calls, emails, social).
• Organized and detail-oriented, with the ability to manage multiple tasks.
• Proactive team player who thrives in a fast-paced environment.
  
  

• Comprehensive onboarding and professional sales training.
• Career progression opportunities within Groupon's international sales organization.
• Dynamic, supportive, and fun team culture.
• Competitive base salary + performance-based bonus.
• Hybrid working model with flexibility.

Groupon is an AI-First Company
We're committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we're always keen to hear how technology improves the way you work. If you're passionate about AI or curious to explore how it can elevate your role—you'll be right at home here.

Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that's a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers