Senior Digital Manager

Senior Digital Manager ¦ Bicester Village ¦ Permanent Full time

Something Extraordinary Every Day

As a Senior Digital Manager, you will lead the development and execution of competitive digital strategies across web, app, and SEO platforms. Acting as a product owner, you will drive innovation, enhance user experience, and support business growth through data-led decision-making and cross-functional collaboration.

This is a hybrid role and will require a minimum of four days per week working onsite at Bicester Village.

What you will be doing

The key responsibilities of this role will include some or all the following:

• Lead the Website and App user experience strategy, prioritising initiatives based on best practices, data insights, and stakeholder input
• Define and implement the SEO strategy, ensuring technical optimisation and effective budget deployment
• Oversee front-end design and development of the Website, managing budgets and ensuring alignment with business impact and effort estimations
• Lead engagement with Village Web Managers, cascading information, sharing best practices, and delivering training
• Monitor and optimise platform performance using analytics tools and guest feedback

What makes you special

Every colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking. To be successful with us, you'll have:

• Demonstrated experience managing web, app, and SEO strategies with a strong understanding of user experience design principles
• Performance-minded with a solid grasp of reach, frequency, ROI, and consumer behaviour
• Excellent verbal and written communication skills, with the ability to present confidently to internal and external stakeholders
• Strategic thinker with the ability to apply long-term vision to short-term projects, driving innovation and continuous improvement
• Strong analytical skills with the ability to translate data into actionable insights aligned with business objectives

There's no one quite like us

The Bicester Collection are the worlds' leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 12 Villages in Europe, China and USA as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

Our Vision is to be the best shopping destination in the world.

Our Mission is to make the lives of others better including our brands, our guests, our people and our communities.

Our Brand Promise is to offer something extraordinary every day.

Our Five Values are the glue that bind us together and allows us to lead ahead:

• Authenticity - Always do the right thing
• Innovation - Think outside of the box
• Passion - Do what you love and love what you do
• Critical Thinking - Challenge the obvious
• Vision - Be mission driven always

Why we're exceptional

The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you'll receive a generous salary and we'll also reward you through our Feel Good Programme which offers the following benefits:

• Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
• Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
• Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.
• Social - Our social programme is designed to help us connect and, most importantly, have fun Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.

Come and live your story with us

At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.