CCTV Operator

24 hours ago

Tunbridge Wells, Kent, United Kingdom City Group Recruitment Limited Full time £17,000 - £35,000 per year


CCTV Operator 

Location: Tunbridge Wells, Kent, TN1 

Pay Rate: £14.08 per hour

Contract Type: Full-time, Permanent

Hours: Average 42 hours per week 4 on / 4 off shift pattern

Shift Type: Days and Nights

About the Role

We are currently seeking a professional and reliable CCTV Operator / Security Officer to join our clients dedicated security team  This is a key position responsible for maintaining a safe, secure, and welcoming environment for visitors, staff, and retailers.

Key Responsibilities

  • Monitor CCTV systems and respond promptly to incidents or alarms
  • Manage site access control and maintain accurate access/egress records
  • Maintain daily logbooks and registers
  • Greet and assist visitors, ensuring a professional and friendly service
  • Notify relevant staff upon visitor arrival and manage appointment tracking
  • Answer telephone calls and handle enquiries appropriately
  • Handle mail and deliveries efficiently
  • Assist visitors upon departure, including arranging transportation if needed
  • Respond to alarms and investigate disturbances
  • Monitor and authorise entry and exit of employees and visitors
  • Contact emergency services when required
  • Check alarm circuits and ensure building systems are functioning properly
  • Uphold high standards of presentation and housekeeping in the control room

Requirements

  • Valid SIA Security Licence (essential)

  • CCTV Licence (essential)

  • Full UK Driving Licence (preferred)

  • Strong communication skills in English both written and verbal

  • Excellent customer service and interpersonal skills

  • Confident in using computers and operating CCTV systems

  • Professional appearance and conduct at all times

  • Ability to work independently (lone working required)

City Group is an equal opportunity employer. We welcome applications from all backgrounds regardless of ethnicity, gender, disability, sexual orientation, religion, or age.


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