Supported Accommodation Gateway Officer

2 weeks ago

St Helens WA LD, United Kingdom St Helens Borough Council Full time £25,000 - £35,000 per year

St Helens Borough Council are looking to appoint two Gateway Officers (one permanent position and one 2-year fixed-term contract) to ensure that their supported accommodation is used by the people who need it most. The function of the role will be to assess individuals, to match them to the most suitable provision, using the Mainstay system and to liaise with the provider to ensure a smooth referral process.

As a Gateway Officer you will communicate with various stakeholders including health, Probation and social care, to complete a robust assessment and to match people to the best accommodation for them. Full training and support will be provided.

We would love to hear from candidates that have:

  • Excellent communication skills
  • The ability to see and understand 'two sides of the story'
  • A professional, welcoming and positive attitude
  • The ability to positively engage with a range of organisations and individuals
  • Strong organisation and attention to detail skills
  • Good IT skills and experience of using Office application including Word, Excel and Outlook

This is a hybrid role which will require face-to-face interactions with service users and colleagues.

For an informal discussion please contact Jo-Anne Wells on

Making a Difference

Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..St Helens Borough Council | Jobs | Search here for your perfect career - Home Page

Full Job Description & Person Specification Documents are included with this advert.

We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.

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St Helens Council is officially recognised as one of the region's leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles

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