Customer & Payments Screening Manager

1 week ago


Glasgow, Glasgow City, United Kingdom Tesco Bank Full time £50,000 - £70,000 per year


General information

Job Title

Customer & Payments Screening Manager

Ref #

9436

Location

Glasgow

Department

BAR - Fraud and Anti-money Laundering

Business Area

Banking Risk

Working time

Full-Time

Date Published

Serving our customers, communities, and planet a little better every day.

Salary Up to £65k DOE + annual bonus & benefits Location – Glasgow, Permanent Office Attendance - Our roles are hybrid, however you should be able to travel to our Glasgow office, 2 days per week for this position. Closing Date - Applications close on 25th December at 5pm
A career that works for you
We're looking for a Customer and Payments Screening Manager to lead our Screening team within Banking Risk, here at Tesco Bank part of Barclays Bank UK Plc. This is an exciting time to join the team as we continue to tackle the Anti-Money Laundering and Fraud threats in the ever-evolving landscape in which we operate.
You'll lead a team of analysts to manage our sanctions and client screening systems, ensuring our systems operate effectively and efficiently to meet our Regulatory obligations. You'll collaborate closely with colleagues in both the Operational Teams and the second line risk teams, and work with commercial teams and others in the delivery of change. You'll be responsible for maintaining the screening systems, and the associated rulesets, to ensure that controls are optimised.
This is an exciting role, in a small, dedicated team, which will offer you the opportunity to develop both your subject matter expertise in financial crime, as well as your collaboration skills, working with many cross-functional teams. You may also have the opportunity to get involved with AML detection strategies, supporting colleagues in the wider Fraud and AML Team.
As Tesco Bank has recently been acquired by Barclays, this role will require supporting management with data integration, along with sharing ideas and looking for opportunities to improve. This will give greater exposure to wider teams and build a stronger understanding of banking risk, which will build a strong foundation for career progression.
*Please note – if successful in this role, your job title will be Fraud & AML Manager*
What you'll be doing
  • Provide leadership and direction, ensuring your team are aware of their goals and objectives and how these align the broader organisation's mission and vision; motivate people to achieve local business goals.
  • Manage and report on team performance ensuring appropriate performance objectives are set. Support and develop your team, using the organisation's formal development framework and providing training or coaching to others throughout the organisation in own area of expertise to enable others to improve performance and fulfil personal potential.
  • Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment
  • Act as a team member supporting a change initiative by providing analysis or monitoring progress with guidance from a project/program manager.
  • Identify shortcomings and suggest improvements to existing processes, systems, and procedures, then delivers a plan for a small element of a change management program with guidance from a project/program manager.
  • Financial Crime Systems Development: Research and identify financial crime trends and emerging risks, contribute to the drafting of fraud prevention policies and procedures, and identify opportunities for new and/or improved financial crime systems functionalities to support the development of financial crime prevention strategies, policies, procedures, and system monitoring.

We need you to have
  • Previous experience in a screening role or have a close working experience of the screening systems (e.g. Fircosoft, SAM8) and regulatory frameworks.
  • Experience of managing mitigating action plans to address operational risk.
  • Ideally, you will have previous experience in managing a team
  • Proficiency in SAS (or similar programming language), and Excel are essential.

And if you have any of these, even better
  • A background in financial crime with knowledge of common banking products and their usage
  • An understanding of financial crime risk typologies and methods of statistical analysis and an understanding of technology governance
  • Strong communication and collaboration skills with internal and external stakeholders

We don't expect you to tick every box, and if you feel you hit most of the brief, it's worth exploring to further develop your career here with us.
What's in it for you
  • Prepare for your retirement with our colleague pension scheme.
  • Private Medical Insurance (WL2+) and virtual GP Service you and your family 365 days a year.
  • Performance related annual bonus.
  • Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
  • Embrace the benefits of our Colleague Clubcard (until March 2026), enjoy a 10% discount that increase to 15% every payday (worth up to 2K). As an added perk, we'll give you a second card to share with someone else.
  • Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
  • A place to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want.
  • Take part in our Buy as you Earn and Save as your Earn share schemes.
Everyone's welcome
We want all our colleagues to always feel welcome and be themselves at Tesco Bank. We're committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.
#LI-LC1

How to apply

We value our people and
diverse teams and believe the variety of backgrounds and experiences make us
stronger to achieve our goals. 

Our colleagues are working
hybrid, taking time to meet with colleagues in our offices for moments that
matter, such as team catch ups, planning meetings and more. If you're
interested in finding out more about what a career at Tesco Bank looks like,
click apply to find out more



Why Tesco Bank?

Whether we're helping our customers or looking after
our people, you'll find there's a warmth and friendliness to everything we do.

It means we put your wellbeing first and give you bags
of support, training and development, so you can build the career that's right
for you. It's about looking after each other with the same care that we give to
our customers. ​

We've created an environment where everyone feels
included, accepted and welcome. Which means you can bring your whole self to
work every day and totally thrive at the same time. ​

Lovely.​

Say hello to life in Tesco Bank. 




  • Glasgow, Glasgow City, United Kingdom Tesco Bank Full time

    General informationRef #9436LocationGlasgowDepartmentBAR - Fraud and Anti-money LaunderingBusiness AreaBanking RiskWorking timeFull-TimeDate Published Serving our customers, communities, and planet a little better every day.Salary Up to £65k DOE + annual bonus & benefitsLocation – Glasgow, PermanentOffice Attendance - Our roles are hybrid, however you...


  • Glasgow, Glasgow City, United Kingdom AMP Clean Energy Full time £30,000 - £45,000 per year

    Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise.Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.The size and scale of the challenge means...

  • Customer Service

    1 week ago


    Glasgow, Glasgow City, United Kingdom WAVE Experience Full time £18,000 - £25,000 per year

    WAVE  needs a full time Customer Service Assistant to join our team in Glasgow. If you are a great communicator and enjoying speaking with and helping others please submit your CV to apply.Customer Service Assistant Daily Duties:Customer Service is at the forefront of what we do. "The Customer is always right"_ Our team of Customer Service Assistant is...


  • Glasgow, Glasgow City, United Kingdom JPMorgan Chase Full time £60,000 - £85,000 per year

    Join us at the forefront of technology, where your expertise in data analytics and program delivery will shape the future of payments. You'll have the opportunity to make a significant impact by translating complex business needs into actionable solutions. We value your ability to navigate change, foster collaboration, and deliver results in a fast-paced...


  • Glasgow, Glasgow City, United Kingdom AXA Full time £100,000 - £120,000 per year

    With the upcoming retirement of our existing Director, we'd like to introduce the Commercial Customer Business Resilience Director role and the fantastic opportunity this presents.With an impressive portfolio totalling c.  £1.65bn GWP, across over 800,000 customers, through dedicated teams of 1,600 professionals, the AXA Commercial UK business has an...


  • Glasgow, Glasgow City, United Kingdom Student Loans Company Full time £40,000 - £80,000 per year

    Is it time you unlocked your potential?Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.Our...


  • Glasgow, Glasgow City, United Kingdom Memorial Hermann Health System Full time £25,000 - £40,000 per year

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...


  • Glasgow, Glasgow City, United Kingdom Spire Full time £60,000 - £120,000 per year

    As a Senior Spacecraft Electronics Engineer, you will be designing and integrating custom components for our next-generation satellite platform.This includes the design of PCBAs; the selection, evaluation, and integration of various off-the-shelf components and custom sensors, radios, and power systems; making last-minute fixes; working with third-party...


  • Glasgow, Glasgow City, United Kingdom Siemens Full time

    Customer Relationship ManagerLocation: The role is covering our North Branch Customers, specifically in Scotland area.We're looking for people with the skills and vision to build a better tomorrow. Join our Smart Infrastructure Buildings division as a Customer Relationship Manager and help us re-imagine the world by finding solutions and making the world a...


  • Glasgow, Glasgow City, United Kingdom Trust Deed Scotland® Full time £30,000 - £40,000 per year

    Company DescriptionTrust Deed Scotland specializes in providing tailored debt advice to individuals in Scotland based on their affordability, lifestyle, and specific needs. As experts in debt solutions, they prioritize personalized support to help customers navigate challenging financial situations. While offering fee-based services, the company also ensures...