Customer Care Advisor

1 day ago

Witham, Essex, United Kingdom Rutherford Briant Recruitment Full time £25,000 - £40,000 per year

Are you an experienced Customer Care Advisor, looking to join a friendly team and make a difference?

Our client is looking for a Customer Care Advisor to join their team on a 12 month contract, which is a great opportunity to take the next level in your career. With offices based in Witham, you'll work closely with the team, providing support with customer queries and managing admin duties within the department.

Responsibilities
As a Customer Care Advisor, you will be responsible for...

  • Handling customer enquiries via telephone and email
  • Investigate and resolve complaints promptly and efficiently
  • Build positive relationships with customers, providing clear information and support throughout their journey
  • Assist the other members of the team with their duties
  • Complete any administration duties deemed necessary by the Customer Care Manager or your team members

Requirements
As a Customer Care Advisor, you will need...

  • Previous experience in a customer facing role
  • Proficiency in all Microsoft Office applications
  • Experience communicating with customers via telephone and email

Benefits
As a Customer Care Advisor, you will get...

  • 25 days holiday + bank holidays
  • Onsite parking
  • Private healthcare
  • Modern office environment

If you have excellent customer service skills, and are looking to join a successful, well-established business, then please get in touch

Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.

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