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Associate Programme Support Officer

2 weeks ago

Cambridge, Cambridgeshire, United Kingdom Rand Europe Full time £28,000 per year

RAND is a not-for-profit research institute with over 30 years of experience in conducting policy research for governments, international organisations, research councils, charitable foundations, and other organisations. We believe that good research helps shape sound answers to pressing societal challenges, ultimately making communities safer and more secure, healthier and more prosperous in the future. RAND Europe has offices in Cambridge, Brussels and The Hague and employs approximately 190 staff.

We are looking for a talented administrator to work within the Programme Support Office to provide a range of administrative support working alongside colleagues on a large number of concurrent research projects managed by the RAND Europe research teams.

This role will be based at our Cambridge office with the opportunity to work from home 3 days a week, ensuring team office presence 2 days a week.

Key Responsibilities
  • accurate and timely data entry of Proposals and Projects into the timesheet processing system
  • managing and maintaining the records relating to RAND Europe's portfolio of research frameworks
  • pro-actively support the central team email inbox within the PSO
  • the provision of appropriate, timely and accurate project information within own project portfolio
  • supporting the internal proposal advisory group with required information and reporting, Including Agenda/Meeting Co-ordination.
  • the communication, input and maintenance of client and supplier data
  • Create and log Purchase & Associate Orders.
  • the joint oversight, updating and communication of PSO process related documentation
  • timely administration in areas of record maintenance and archiving
  • effectively, pro-actively, and in a timely manner, supporting proposal teams with administrative requirements within proposal tender specifications
  • maintaining good working relationships with colleagues in the Finance and Research teams
  • maintaining a good working relationship with colleagues in Santa Monica and co-ordination and management of a weekly – keep in touch – conference call, taking and communication of minutes
  • pro-actively supporting colleagues in the wider Programme Support Office and the Programme Support Office Manager with day to day ad-hoc requirements
  • Review Proposal Budgets prior to Finance Director Approval in support of the Programme support Officers.
Requirements

  • You may have experience from a different field to professional services or research but will have proven competency in working in a support role within complex and fast moving project environments.

  • Experience of working in system data entry

  • Experience in business administration
  • Administration support role experience essential
  • Experience of working in an environment with non-moveable deadlines
  • Experience working in a SME environment preferred
  • Experience with working in professional services or research environments desired
  • Strong communications skills – written and verbal
  • Proactive with excellent team working
  • Ability to coordinate document management processes and reporting
  • Excellent IT skills – competency with MS Excel, Word, PowerPoint, & Outlook
  • Well-developed organisational skills with ability to effectively priorities tasks and manage pressure from multiple deadlines, whilst maintaining timely and quality output along with accurate record maintenance.
  • Helpful, pro-active and responsive nature, with a "can do" attitude.
Salary

£28,000

Benefits
  • Pension - 8% Employer contribution;
  • 33 days holiday allowance, including the Bank Holidays;
  • Annual salary review;
  • BUPA medical insurance;
  • Generous company sick pay;
  • Enhanced family friendly policies;
  • Group income protection scheme;
  • Group life assurance;
  • Compassionate leave;
  • Flexible working arrangements;
  • Learning and development opportunities;
  • Employee wellbeing training and support;
  • Fresh fruit every day;
  • Free on-site parking;
  • Cycle to work scheme;
  • Access to company bikes;
  • Service awards.
How to Apply

If you believe you are suited to the above role please submit an application comprising of a CV and covering letter. The closing date for applications is Sunday 14th December 2025. We will be looking to conduct interviews commencing 5th January 2026

If you have not been contacted within 30 days of application deadline, please assume your application has not been successful.