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Operations Assistant

2 weeks ago

Birmingham B, United Kingdom PARAGON GLOBAL SERVICES Full time £25,000 - £35,000 per year

About Us

Paragon Global Services – UK

Subsidiary of Paragon Overseas Education– Pakistan

With 34+ offices in Pakistan, one in Saudi Arabia, and our new branch in Birmingham, UK, we specialize in:

Study Abroad Advisory

Visa & Visit Guidance

Student Settlement Support

Assistance for UK, Europe, USA, Canada & Australia

We are seeking a proactive and tech-savvy Operations Assistant to support daily business operations, streamline processes, and contribute to marketing and content initiatives. The ideal candidate is a smart worker with strong communication skills and the ability to multitask in a fast-paced environment.

Key Responsibilities

  • Assist in day-to-day operational activities to ensure smooth workflow and timely task completion.
  • Coordinate with internal teams and external partners to support business operations.
  • Create, manage, and optimize digital content for marketing channels (social media, website, campaigns).
  • Support marketing initiatives, including research, trends analysis, and basic campaign execution.
  • Prepare reports, maintain records, and update internal systems and databases.
  • Use productivity and communication tools (Google Workspace, MS Office, project management apps).
  • Help identify process improvements and contribute innovative solutions.
  • Handle customer inquiries and provide professional communication support when needed.

Required Skills & Qualifications

  • Excellent communication skills in Hindi, Urdu, and English (spoken & written).
  • Arabic is a plus but not compulsory.
  • Strong organizational skills with the ability to handle multiple tasks efficiently.
  • Gen Z tech-savvy mindset—comfortable with modern tools, apps, social media, and new technologies.
  • Basic knowledge of marketing, branding, and content creation (video, graphics, or copywriting is a plus).
  • Creative thinker with a smart-working approach rather than just hard work.
  • Ability to work independently as well as part of a collaborative team.
  • Problem-solving attitude with attention to detail.

Preferred Qualifications (Optional)

  • Experience in operations, admin support, digital marketing, or customer service.
  • Familiarity with Canva, social media platforms, or simple editing tools.
  • Experience with CRM or project management tools.

What We Offer

  • A collaborative and growth-focused work environment.
  • Opportunities to learn, upskill, and be part of marketing and operations strategies.
  • Exposure to modern tools, new technologies, and creative projects.

Job Types: Full-time, Part-time, Zero hours contract

Benefits:

  • Casual dress
  • Company events
  • Free parking
  • On-site gym
  • On-site parking
  • UK visa sponsorship

Work Location: In person