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Administrator

2 weeks ago

Dudley DY PS, United Kingdom ABL Health Full time £20,000 - £25,000 per year

ABL Health, delivers the Integrated Health Improvement Service titled Your Health Dudley which is commissioned by Dudley Council. This transformative service seeks to work collaboratively with communities to support transforming services for the local population. The service will provide integrated behaviour support for smoking cessation, weight management, alcohol reduction, physical activity, cooking, family coaching and community health checks, all embedded in sustainable behaviour change and positive wellbeing. Your key responsibilities will be: You will provide a range of administration duties for the service, including patient and health professional letters, patient database updates, appointment bookings, telephone queries, and liaising with health professionals and colleagues.

Take incoming calls through the Your Health Dudley Single Point of Access, ensuring that calls are transferred to the relevant person/ department and that messages are handled efficiently. To work within a busy office as part of a team, sharing work fairly and efficiently and respecting other admin staffs skills and competencies. To provide general clerical and administrative support, including word processing, and filing routine correspondence. To follow established systems for allocation and completion of work.

Providing professional administration services to clients and identifying specific needs. Manage and maintain confidential patient files on a database and paper. Manage and promptly handle incoming healthcare referrals, adhering to company timescales. Book appointments for clients and use appropriate calendar software.

Record client data accurately on the appropriate service database. To exchange information using IT systems, including Excel and Word. Use word processing, spreadsheet, and in-house database. Be able to encourage and assess the client`s readiness for specific behaviour change.

Work with service leads to source new venues. Weekly monitoring of workload and service targets. General administration (record keeping, filing, etc.) Organise Nicotine Replacement Therapy safely and promptly as required by smoking cessation practitioners