Head of Analytics and Insight

Head of Analytics and Insights

Hybrid ( Manchester)

Permanent

About CAVU

For airports, for partners, for people. We are CAVU.

At CAVU our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody — from the smallest ideas to the biggest changes. Every day here is about creating better travel experiences.

From our revenue-accelerating single platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges — our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners.

We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self.

Whether you're working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel.

If you're looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you.

Together, we can reach new heights. Together, we are CAVU.

What's the role?

As Head of Analytics and Insights, you'll play a pivotal role within CAVU's centralised Data function — sitting on the senior leadership team and guiding three specialist analytics areas: Marketing Analytics, Digital Analytics, and Commercial Analytics.

You'll lead the development of a unified analytics and insights strategy, using data to drive decision-making, optimise performance, and unlock new growth opportunities across the business.

CAVU has been on an exciting digital and data transformation journey, with the acquisition of new brands and the creation of best-in-class products. Data has been fundamental to this — and now, we're looking for a forward-thinking leader to continue that momentum, shaping the future of our analytics capability and influencing strategic decisions at a global scale.

Key accountabilities include:

• Developing and executing a unified analytics and insights strategy that aligns with CAVU's marketing, digital, and commercial goals.
• Providing thought leadership in using data to inform strategic initiatives, drive innovation, and optimise ROI.
• Overseeing marketing analytics, including campaign performance, customer segmentation, and media effectiveness.
• Leading digital analytics to measure and optimise performance across web, app, social, and CRM channels.
• Delivering deep commercial analysis covering sales performance, pricing, and forecasting.
• Building and mentoring a high-performing analytics team with a culture of curiosity and innovation.
• Partnering with senior stakeholders across Marketing, Digital, Commercial, Finance, and Product.
• Managing dashboards, reporting, and data visualisation to communicate insights effectively.
• Championing data quality, governance, and compliance.
• Evaluating and implementing advanced analytics tools and technologies.

About You

You're an inspiring, data-driven leader with a deep understanding of analytics, data architecture, and business intelligence. You thrive in complex, fast-moving environments and are comfortable translating technical data insights into clear, actionable strategies that drive business impact.

You'll likely bring:

• Experience in senior analytics or insights roles.
• Proven success in leading and developing high-performing teams.
• Strong expertise in data analysis, statistical modelling, and visualisation tools (SQL, R, Python, Power BI).
• Experience with data warehousing and BI platforms.
• Excellent communication and storytelling skills, with the ability to influence at senior levels.
• A strategic mindset, with a proactive, solutions-focused approach.
• A degree (Bachelor's or Master's) in Data Science, Statistics, Computer Science, Business Administration, or a related field.
• (Desirable) Experience within SaaS, machine learning, or AI environments.

The Perks

• 25 Days Holiday, increasing 1 day per year with service (up to a maximum of 28)
• The option to buy up to 10 more days annual leave, plus 4 flexible bank holidays
• 10% Company Pension
• Annual Bonus Scheme
• On Site Gym
• MediCash Scheme
• A host of flexible benefits & discounts – including up to 50% off our CAVU products such as Escape Lounges and Airport Parking
• Rail and retail discounts
• 2 paid volunteering days per year
• Access to internal events calendar including regular health & wellbeing activities, ID&E initiatives and learning sessions
• Formal and informal development opportunities, including mentoring programmes and learning grants
• Enhanced parental leave
  (T&Cs apply)

The Interview Process – Please note this may change

Recruiter Screen – around 15 minutes. We'll discuss what you're looking for, your skills, and your experience.

Skills & Competency Interview – focused on your technical expertise and leadership approach.

Values Interview – to understand how you align with our CAVU culture and values.

ID&E at CAVU

We're building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We're proudly part of MAG and together we're on a mission to be number one in our industries — and that takes talent in all its forms.

With so many exciting roles across our business, there's space for your unique strengths to shine. Whether this is your first leadership role or your next big step, we want to hear from you — even if you don't think you tick every box.

We're proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know — we're committed to helping you perform at your best.

At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), Respectability (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.

Are you ready to reach new heights?

Please apply via the link.