Credit and Collections Manager

Manager – Accounts Receivable
Our Accounting team is looking for a Manager – Accounts Receivable to oversee the AR function leading a team in multiple countries. This role is responsible for managing timely collections, implementing and scaling efficient processes to minimize bad debt, and collaborating cross-functionally with internal teams and external customers. The ideal candidate will demonstrate strong leadership skills, thrive in a fast-paced environment, and excel at building and maintaining effective working relationships both within the organization and with customers.

What You'll Do

• Oversee day-to-day operations for unapplied/short payments, customer disputes and building customer relationships
• Implement and refine strategies to improve collection effectiveness and streamline A/R processes improving DSO
• Partner with Sales, Account Management, Channel Partner and Legal teams maintain positive customer relationships while enforcing payment discipline.
• Analyze aging trends, forecast and manage cash receipts, and report on metrics to Leadership team
• Collaborate with the Billing team to ensure billing accuracy, timely dispute resolution, and compliance with contract terms.
• Manage a team of AR team members in multiple countries
• Support month-end close processes including cash reconciliations and posting journals

What You'll Bring

• Proven ability to challenge the status quo and drive improvement through change.
• Excellent organizational skills, adept at multi-tasking and delivering high-quality work within deadlines.
• Progressive experience in Accounts Receivable, including a managerial role.
• Ability to manage employees both in office and remote
• Excellent communication and negotiation skills
• Experience with ERP systems and AR Management tools (NetSuite experience preferred)
• Familiarity in supporting Company Audits

Join our Finance team to accelerate your career journey, contributing to projects that have real impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.

Mimecast is on a path of steady and healthy growth as a company, investing in people like you who bring the skills and expertise to raise our technical expertise, operational maturity, and customer success to the next level. Your contributions are important Every voice and action matters.

Mimecast offers formal and on-the-job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly – opportunities to work with cross-functional teams to build your knowledge

Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:

• Fosters a culture of collaboration, communication, performance, and learning.
• Drives innovation and creativity within and between teams
• Introduces employees to priorities outside of their immediate realm.
• Ensures important interpersonal relationships and connections with one another and our community

The base salary range for this position is £56,000−£84,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.
Belonging at Mimecast
Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they're a cybercriminal, of course.

We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.