Credit and Collection Specialist

17 hours ago


London, Greater London, United Kingdom Kroll Inc. Full time

Kroll is looking for a Credit and Collections Specialist to support their Finance teams in the U.S.

Day-to-Day Responsibilities:

  • Monitor accounts to identify overdue payments.
  • Keeping accurate records and reporting on collection activity.
  • Contact clients by email to recover debt.
  • Consistently handle customer inquiries.
  • Maintain records by keeping detailed communications and actions taken during the collection process.
  • Reporting and analysis of debt.

Essential Traits:

  • 5+ years of experience in Credit and Collections, or a similar role is required.
  • B2B specific experience is strongly preferred.
  • Working knowledge of Microsoft Office.
  • Knowledge of collection techniques and strong customer services skills.
  • Ability to manage tight deadlines.
  • Excellent verbal and written communication skills.
  • Time-management skills and the ability to prioritize work.
  • Ability to maintain confidentiality of information related to the company and our clients.

About Kroll

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients' value? Your journey begins with Kroll.

In order to be considered for a position, you must formally apply via .

Kroll is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

LI-DNI

  • London, Greater London, United Kingdom Kroll Full time

    Kroll is looking for a Credit and Collections Specialist to support their Finance teams in the U.S.Day-to-Day Responsibilities:Monitor accounts to identify overdue payments.Keeping accurate records and reporting on collection activity.Contact clients by email to recover debt.Consistently handle customer inquiries.Maintain records by keeping detailed...


  • London, Greater London, United Kingdom ADWAY ASSOCIATES-EXECUTIVE SEARCH LIMITED Full time £60,000 - £80,000 per year

    Our TeamWere looking for straight up mortgage collections strategy specialist to join our Financial Care (Collections) strategy team.Collections Strategy Specialists are primarily responsible for utilising their knowledge and experience, backed by cutting-edge analysis, to drive the direction of the customer journeys for Mortgage Customers who are in...


  • London, Greater London, United Kingdom JPMorganChase Full time £40,000 - £80,000 per year

    DescriptionJoin a team that is dedicated to cultivating a unified culture of personal accountability and the highest standards in governance and controls. At Chase UK, our Risk function is committed to strengthening and protecting the firm from a wide range of risks while fostering transparency and doing the right thing in every situation. We value and...


  • London, Greater London, United Kingdom NewDay Full time £60,000 - £100,000 per year

    We're looking for an experienced and strategic professional to lead our Collections and Recoveries strategy across all customer portfolios. In this high-impact role, you'll drive initiatives to minimise credit losses, optimise recovery performance, and deliver fair outcomes for customers.You'll lead cross-functional projects spanning debt sale, third-party...


  • London, Greater London, United Kingdom Zopa Full time £60,000 - £100,000 per year

    Our Story   Hello there. We're Zopa.   We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of...


  • London, Greater London, United Kingdom Zopa Bank Full time £60,000 - £80,000 per year

    Our StoryHello there. We're Zopa.We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts...


  • London, Greater London, United Kingdom Zopa Bank Full time £120,000 - £150,000 per year

    Our StoryHello there. We're Zopa.We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts...


  • London, Greater London, United Kingdom Zopa Full time £60,000 - £120,000 per year

    Our StoryHello there. We're Zopa.We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts...


  • London, Greater London, United Kingdom NewDay Full time £60,000 - £120,000 per year

    We're looking for an experienced and strategic professional to lead our Collections and Recoveries strategy across all customer portfolios. In this high-impact role, you'll drive initiatives to minimise credit losses, optimise recovery performance, and deliver fair outcomes for customers.You'll lead cross-functional projects spanning debt sale, third-party...


  • London, Greater London, United Kingdom NewDay Full time £60,000 - £80,000 per year

    We're looking for an experienced and strategic professional to lead our Collections and Recoveries strategy across all customer portfolios. In this high-impact role, you'll drive initiatives to minimise credit losses, optimise recovery performance, and deliver fair outcomes for customers.You'll lead cross-functional projects spanning debt sale, third-party...