Regional Manager

Equans is looking for a Regional Manager to cover the Northwest of England on a 12 month fixed term contract. This is a full-time role, working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.

The Regional Manager will have responsibility for TFS provision across one of the seven regions in the HMCTS portfolio. They will have three direct Reports in the form of three Area Facilities Managers (delivering both Hard & Soft Services) with a wider team of almost 300 people delivering the services to the local client.

The post holder will work closely with a variety of Support Services such as Helpdesk, Finance, SHEQ and HR.

They will be responsible for operational delivery of 26 contract KPI's - meeting SLA and with a P&L responsibility between £3m-£10m.

The post holder will be required to travel across multiple sites across the Northwest of England.

This role plays a critical part in directing the regional operational and technical teams ensuring a smooth and contractually compliant delivery to the HMCTS client and their end users, they will lead the management interface with the Client and be responsible for ensuring the region meets the KPI expectations.

We are looking for a self-motivated driven individual able to add expertise and leadership to the team. With demonstratable experience of managing complex and high-volume operational contract deliverables and ability to respond flexibly and efficiently to changing business needs. Will establish good working relationships with both client and team members.

What will you deliver?

• Develop and maintain a healthy business relationship with the Client which includes promoting EQUANS Business capabilities, building trust and maximising growth opportunities
• Develop and maintain key internal and external stakeholder relationships which will enable them to work effectively in a high-pressure environment
• Build and direct operational team to ensure services are delivered and adequately supported in the most efficient and effective manner, ensuring all contractual KPIs, SLAs & deliverables are achieved, taking positive steps to address challenges as appropriate
• Ownership, preparation and timely submission of all MI, Reports and Risk Registers into the Customer and Business as required
• Ensure all operational, safety, people and financial targets and forecasts are achieved across the contract and where necessary develop detailed recovery plans to address underperformance
• Support the development and implementation of standard operating procedures and policies to economise service delivery across the Contract while increasing productivity
• Promote a Safety-First culture always ensuring statutory compliance of the contract and the safe working of all EQUANS employees and contractors on the contract
• Ensure all elements of employment procedures and processes, including disciplinary & grievance, attendance management and performance management are adhered to in accordance with Company policies
• Responsible for employee development, succession planning, employee empowerment and talent management across teams including support for talent pipelines ie. Apprenticeships and leadership development
• Management of all non-conformances (NCR's) across the Contract
• Supporting the development and implementation of the Responsible Business plan for the Contract
• Identification and implementation of Continuous Improvement opportunities to enhance the performance of the team and contract

What can we offer you?

On offer is a competitive salary, company vehicle or allowance, bonus, and benefits package, which includes;

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 3 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are you?

• A strong leader who is able to demonstrate operational experience in managing contracts with critical services in a high-volume environment
• Excellent analytical, strategic conceptual thinking, strategic planning and execution skills
• Process orientated individual with experience in continuous improvement and adding value to contracts under their direct management
• Strong financial and commercial awareness and skills to deliver contract compliance alongside contract and EBIT growth
• A strategic individual who has strong customer relationship skills and can position themselves as their trusted advisor for the Client
• An inspiring leader & influencer with imagination and a track record of innovation
• Excellent knowledge of Health and Safety regulations and Quality systems
• Ability to write reports, business cases, case studies and have excellent presentation skills

Who are we?

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.

Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.

Our ambition

At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values-Accountability, Respect, Team Spirit, and Service Focus.

We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.

You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.