Operations Director

1 week ago

Gillingham, Kent, United Kingdom Talon Manufacturing Full time £60,000 - £100,000 per year

At
Talon Manufacturing
, we're proud to be the
UK's market leader
in plumbing fixings and finishings – part of the
Genuit Group
and backed by a passionate team who make, pack, and deliver high-quality products right here in the UK.

As Operations Director, you'll take full ownership of our operational performance – leading a dedicated team across production, warehousing, logistics, and customer service. You'll drive continuous improvement, efficiency, and innovation to ensure Talon continues to deliver on our promise: quality products, delivered on time, every time.

This is a hands-on leadership role where your influence will be felt across every part of the business. You'll bring Talon's values to life – fostering a culture of collaboration, accountability, and excellence.

What you'll do;

  • Lead with safety and quality:
    Champion a health & safety first culture, embedding 6S practices and ensuring compliance across all operations.
  • Deliver customer excellence:
    Drive OTIF performance and embed a customer-first mindset throughout the business.
  • Optimise production:
    Streamline high-volume manufacturing operations, enhance planning processes, and deliver measurable performance improvements.
  • Implement change:
    Support the rollout of our new ERP system, ensuring seamless integration and long-term benefits.
  • Strengthen supply chains:
    Collaborate with key partners to improve efficiency, resilience, and service.
  • Drive continuous improvement:
    Lead lean manufacturing initiatives, identify automation opportunities, and elevate sustainability performance.
  • Develop our people:
    Build and mentor a high-performing, empowered operations team, ready to meet the demands of growth.
  • Engage stakeholders:
    Work closely with internal teams, customers, and suppliers to maintain strong, productive relationships.

About you;

You'll be an experienced operational leader with a proven record of driving excellence in a high-volume, multi-SKU manufacturing environment. You'll bring a balance of strategic focus and practical execution, with strong emotional intelligence and the ability to motivate teams.

You'll have:

  • A background in operations management, engineering, or a related field (or equivalent experience).
  • Proven experience leading lean manufacturing and continuous improvement initiatives.
  • A collaborative, hands-on leadership style and strong communication skills.
  • The drive to challenge the status quo and the courage to lead change.
  • Knowledge of injection moulding (desirable, not essential).

We can offer you:

  • A single-site operation with a close-knit, empowered team.
  • The freedom to innovate and put new ideas into action.
  • A culture that values delivery, creativity, and collaboration.
  • Real scope to shape the future of a growing, market-leading manufacturer.
  • A competitive salary within the current market
  • 25 days of Annual Leave
  • A company car
  • An annual bonus based on performance

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