Warehouse & Logistics Workforce Coordinator

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Warehouse & Logistics Workforce Coordinator
Iron Mountain is seeking a proactive and detail-oriented Warehouse & Logistics Workforce Coordinator to serve as a key partner to the operation and Iron Mountain Centres of Excellence (CoEs). This role provides guidance, coaching, and oversight on operational people matters, including performance management, ethics investigations, and continuous improvement programs. Operating in a fast-paced environment, you will play a critical part in fostering a compliant, high-performing, and respectful workplace culture across contracts and various locations.

What You'll Do (Core Responsibilities)

• Provide first-line triage for grievance and complaints, using mediation and problem-solving skills to prevent matters from escalating before escalating serious matters to central resources.
• Support people leaders by managing coaching and development on Iron Mountain policies, procedures, and CoEs, ensuring alignment with global standards and strategic goals.
• Create and deliver reports and presentations to senior management and clients on key people metrics, including headcount, absence, attrition, and local competition.
• Facilitate clear lines of communication regarding Iron Mountain engagement and opportunities with frontline employees and customers.
• Foster and help maintain strong relationships with on-site recruitment agencies to align expectations on service delivery and the temporary labor worker experience.

What You'll Bring (Skills & Qualifications)
The ideal candidate will have:

• Proven experience in Leadership & Coaching, specifically in developing leaders and providing guidance on employee issues while fostering an inclusive team culture.
• Strong experience in Employee Relations & Risk Management, including advising local teams on employee matters and demonstrating strong judgment in guiding others to effectively manage risk.
• Basic Employment Law Knowledge with the proven ability to lead and advise teams across multiple sites, applying knowledge of regional practices and UK employment laws.
• Demonstrated ability to positively support complex change and fast-paced growth (Project Management & Organisational Agility).
• Strong interpersonal and communication skills to effectively engage with stakeholders across diverse cultures (Cross-Cultural Communication & Influence).

What We Offer (Benefits)

• Competitive compensation and benefits package.
• Hybrid working pattern (working 1 day from home)
• Total Rewards to support your career and wellbeing.
• Professional development and growth opportunities.

If you excel at coaching leaders, managing people metrics, and ensuring UK employment compliance in a fast-paced logistics environment, apply today

Category: Project/Program Management Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition:
J0094729