Workforce Coordinator

Reference number:
JR251600 & JR251601

Location:
Hybrid working - home and our office at in Islington

Working pattern:
Full Time, 27.5

Contract Type:
We have x1 Permanent role & x1 12-Month Fixed Term Contract available

Number of roles:
1 ( x1 FTC, x1 Permanent)

Grade
: K3

Salary:
£32,041– £33,332 per annum

We are looking for a Workforce Coordinator to join our team.

The Workforce Coordinator is responsible for ensuring our teams have the right workers in place when and where they are needed. This role will focus on sourcing workers, managing logistics, and supporting our communication channels. The coordinator's purpose is to support the smooth operation of our assessment operations by ensuring our workforce is well-managed and supported.

This is an excellent opportunity for someone who may be currently working as a Recruitment Administrator, who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser:

What You'll Bring To The Role
As a Workforce Coordinator, you will be a highly organised, detail-oriented, and proactive individual with strong coordination and communication skills. You will thrive on supporting a team and ensuring our operations run smoothly. You will also bring to the role:

• Organisational Skills: Proven coordination and organisational skills with meticulous attention to detail.
• Communication: Excellent communication skills, both written and verbal.
• Proficiency in Digital Tools: Demonstrable proficiency with core digital productivity suites (e.g., Google Workspace) and the ability to quickly learn new software and platforms.
• Curiosity and Adaptability: A genuine curiosity for and willingness to explore new technologies, particularly in the areas of AI and automation.
• Problem-Solving with Technology: The ability to identify manual or repetitive tasks and to think critically about how technology, including AI tools, could be used to streamline processes and remove complexity.
• Effective Collaboration with AI: The ability to articulate problems clearly to AI tools (e.g., writing effective prompts) to generate useful outputs, and critically evaluate those outputs for accuracy and relevance.

What We Do
Kaplan is a provider of world-leading professional assessments. In 2018, we were appointed as the independent assessment organisation for the new Solicitors Qualifying Examination (SQE), which we then launched in 2021. This exam is now the sole route to qualifying as a Solicitor of England and Wales and will ultimately be taken by upwards of 13,000 candidates per year.

We are part of the Kaplan group, one of the world's largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses. Our vast breadth and scope in terms of both capabilities and assets sets us apart.

What We Believe In
Our goal is for Kaplan to be a great place to work where everybody can succeed, so we truly live and breathe our values: act with integrity, grow knowledge, empower & support, create opportunity, drive results together.

Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion - of culture, experiences, perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator, partner and employer, Kaplan is committed to promoting an equitable world in which diverse talent can develop, advance and thrive.

To view our candidate privacy notice click here.

Our Values
We live, breathe and celebrate our values - they drive what we believe in, how we behave and guide us in creating a culture of success.

• Act with integrity
• Empower and support
• Create opportunity
• Grow knowledge
• Drive results together

What We Offer
As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave + option to purchase more
• Season ticket loan and cycle to work scheme
• Big discounts on Kaplan courses for you and your family
• Private medical, income protection, and life insurance
• 24/7 confidential helpline providing counselling and other support services
• Company pension contributions
• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

How To Apply
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on Monday 5th January 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

Additional Application Information
A sponsorship licence is a legal requirement for employers seeking to hire individuals from outside the UK or those who require a work visa to work in the country. Unfortunately, SQE does not possess this licence at this time.

Application Support
If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team

.

Disability Confident Scheme
As a Disability Confident employer, we are committed to interviewing applicants with disabilities who meet the minimum criteria for the role as per the job description and any screening or testing stages. Details of how to request your application be considered under the Disability Confident scheme will be shared with all applicants upon submission of an application.

Furthermore, all applicants invited to attend interview will be given information on how to request reasonable adjustments to attend.