Field Service Engineer
2 weeks ago
Location: London
Are you a hands-on Engineer with a passion for solving technical challenges and delivering exceptional customer service? Do you have solid experience in both electrical and mechanical engineering, and a strong understanding of pump systems? If so, we'd love to hear from you.
What's the role about?
As a
Field Service Engineer
at Grundfos, you'll be at the forefront of maintaining, repairing, and servicing our industry-leading pump systems. Whether working independently or as part of a team, you'll ensure our customers receive timely, professional support that keeps their systems running smoothly.
You'll be responsible for:
- Programing and optimizing our products to the customers' requirements.
- Disassembling, inspecting, troubleshooting, and repairing pump systems
- Advising customers on system improvements and preventative solutions
- Handling service and warranty matters, with support from technical teams
- Preparing and submitting detailed service reports
- Supporting installations and commissioning projects
- Executing maintenance services under SLAs
- Providing feedback and input for repair quotations
- Continuously developing your technical skills and mastering service tools
- Promoting safety through hazard awareness and risk assessments
What do you need to apply?
We're looking for someone with:
- Industry experience or a similar technical environment
- Strong knowledge of pump technology
- Technical education in electrical or mechanical engineering
- Experience with diesel engines (desirable)
- A proactive, adaptable mindset with strong time management
- Excellent communication skills with customers and internal teams
- A customer-first attitude and a drive for continuous improvement
- Digital literacy and familiarity with service tools and systems
You'll act as a trusted advisor to both internal stakeholders and external customers, helping to deliver outstanding service and support.
Why join Grundfos?
Grundfos is the world's leading manufacturer of energy-efficient and intelligent water solutions. With over 19,000 employees across 55+ countries, we're committed to pioneering solutions to global water and climate challenges.
We offer:
- A trusting, collaborative, and friendly culture
- Endless learning opportunities and internal training
- A flexible, international work environment that values work-life balance
- Company van, tools, and door-to-door payment
- 25 days holiday + bank holidays
- A wide range of employee benefits and discounts
If this job sounds appealing to you, please send us your resume and motivation letter by clicking on 'Apply'.
We look forward to hearing from you.
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