Sales Coordinator

JOB TITLE:
Sales Coordinator

DEPARTMENT:
Sponsorship

LOCATION:
Stamford Bridge, London

CONTRACT:
Full Time, Permanent, 35 hours, in office every day and 4 days working from home per month

JOB FUNCTION:
To support the Commercial Sales team in delivering exceptional, bespoke experiences for prospective commercial partners. The role plays a key part in the sponsorship-sales process - coordinating logistics, creating personalised hosting moments, and ensuring a premium brand experience for decision-makers from target companies. The Sales Coordinator will manage internal scheduling and logistics, prepare briefing profiles on attendees, oversee the accuracy of sales pipeline reporting, and lead on gifting and hospitality activations that enhance sponsorship conversations.

Closing date: 30th December

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

PLAY YOUR PART (Main Responsibilities):

• Arranging Coordinate "white glove" matchday and non-matchday experiences for priority sales leads and brand executives, ensuring every detail reflects Chelsea's premium positioning.
• Manage guest lists, hospitality invitations and ticketing for prospective partners; ensuring accuracy of attendee details, job titles, and preferences.
• Write concise internal attendee profiles ahead of matchdays and partner visits, summarising who should attend, their relationship to Chelsea, and relevant brand or personal insights to inform senior executive hosting.#
• Own the gifting catalogue and relationships with premium suppliers for VIP clients, ensuring appropriate stock levels, presentation quality, and cost control.
• Maintain agendas and take minutes for executive-level commercial meetings, ensuring timely circulation and follow-up actions
• Coordinate travel and accommodation (domestic and international) for client visits, sponsorship meetings, and brand activations on behalf of the sales team
• Manage brand gifting and creative touchpoints for sales pitches across multiple commercial assets, working closely with internal design, retail and operations teams
• Monitor CRM compliance by checking that sellers have updated their opportunities, prompting them where needed, and pulling summary reports for distribution
• Arrange premium restaurant bookings, hospitality spaces, and hosting logistics for client dinners and meetings.
• Manage internal meeting and conference room bookings, including refreshments and presentation set-up
• Raise purchase orders, manage supplier invoicing, and process expenses on behalf of the sales team in accordance with club policy.

DO THE RIGHT THING (Our Expectations):

• To demonstrate and live by the club's values; Here to Win, Be Brave, Do the Right Thing, Play Your Part, Many Teams, One Club and Proud to Be Chelsea
• To adhere to the club's policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
• To report any misconduct or suspected misconduct to the HR Department

HERE TO WIN (Measures of Performance):

• Delivery of outstanding, consistent VIP experiences that strengthen relationships with senior brand stakeholders and positively influence sponsorship outcomes
• Smooth execution of all sponsorship-related logistics, with zero errors in guest details, travel arrangements or scheduling
• High-quality, timely attendee profiles that enhance senior executive preparation and hosting effectiveness.
• Timely and accurate circulation of CRM summary reports and internal meeting documentation
• Positive feedback from hosted brands, partners, and internal stakeholders

PROUD TO BE CHELSEA (Person Specification):

Qualifications:

• Strong organisational and administrative background, ideally within sport, entertainment or premium brand environments

Experience:

• Demonstrated experience coordinating VIP or executive-level events or hospitality.
• Background in sales support, sponsorship, or client service within a high-performance commercial team
• Familiarity with CRM systems desirable but not essential

Skills and Behaviours:

• Meticulous attention to detail and pride in presentation standards
• Excellent written and verbal communication skills, including the ability to produce clear internal profiles and professional correspondence
• Highly organised with the ability to manage multiple priorities and stakeholders
• Confident liaising with senior executives and brand representatives in high-profile environments
• Creative and resourceful in designing bespoke client experiences and gifting solutions
• Calm and solution-oriented under pressure, with strong follow-through
• Upholds confidentiality, discretion, and professionalism at all times

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years' service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.