Professional Services Engineer

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Position Summary:

Chris Allen, Manager of Professional Services for the Puppet at Perforce is searching for a Professional Services Engineer to join the team. We are looking for an individual who is a blend of DevOps Engineer, Client-facing Consultant, Puppet trainer, and Pre-Sales Engineer. It's a tremendous opportunity to be in the leading edge of automation trends and to see how companies in every industry approach automation or utilise our products.

Requirements:

• Ability to manage time and projects effectively
• Solid experience working with Puppet Enterprise or Puppet Open Source. (Puppet 4 or anything more recent)
• 5+ years of experience in software DevOps, Systems Administration, Automation, or Network Infrastructure
• Ability to travel up to 10% domestically
• Solid background programming with Unix &/or Linux SysAdmin or DevOps, including automation
• Strong customer relations & presentation skills - must be able to speak well in front of an audience and with customers
• Excitement about working with the Puppet Enterprise and Open-Source community
• Passion for problem-solving
• Excellent time and project management skills
• Technical degree (CS/IT/Eng/ITSec) or equivalent experience
• Demonstrated experience clients and internal resources in face-to-face, telephone, virtual meetings and the ability to work and interact as a member of a group or team
• Requires logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Applicants with Puppet Certification are a plus
• Preferred but not required:
• Programming skills (Ruby, Python, Go, etc.)
• Windows systems administration experience, including Microsoft PowerShell
• Large scale infrastructure experience
• Knowledge of data center management, systems management, and monitoring, networking & security
• Professional services experience in an open-source/enterprise software company

Responsibilities:

• Work directly with our customers to design and implement solutions that help them deliver software faster and more reliably
• Deliver Puppet training and workshops to our customers
• Assist our education team to keep that training accurate and up to date as our products and our customers' needs evolve
• Provide pre-sales support to Sales & Marketing
• Develop, publish and maintain Puppet modules and products
• Develop and promote integration and tooling around Puppet products
• Contribute blog posts and other communication for Puppet
• Work with R&D and Product Management to develop and test Puppet products

Come work with us Our team members are valued for their contributions, introduced to new opportunities, and rewarded well
. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.

If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today

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