Pensions Associate

2 weeks ago

London, Greater London, United Kingdom Trafalgar House Pensions Administration Full time £25,000 - £40,000 per year

We are a specialist third-party pensions administrator.

Founded in 2006, our mission is to set the highest standard of pensions administration by any recognised measure. We aim to achieve this through sustained investment in our people, processes and systems.

We started life as an in-house administrator. Our foundations are in quality and member experience. Since our creation, we have grown as a third-party administrator. Adopting technology and innovation from across the market, we have emerged as a business of administration experts.

With offices in London and Farnborough, we hold internationally recognised accreditations for quality, security, development, customer service and environmental protection.

Position:

MAIN PURPOSE OF THE ROLE
To contribute to the goals of the department primarily through the processing of casework in an accurate and

timely manner.

Key Responsibilities

  • Provide a service that is considered to be "First Class" by clients and in accordance with agreed measures and

timescales.

  • Process all aspects of membership administration.
  • Knowledge of policies and process of ISO 27001 and where they can be accessed and followed
  • Produce accurate written correspondence to deadlines.
  • Respond to members' telephone queries either in writing or verbally.
  • Provide members with quotations as requested, accurately and to agreed deadlines.
  • Set up and process forthcoming retirements for payroll purposes.
  • Understand the principles behind commutation factors and calculations.
  • Understand the context and acknowledge of Guaranteed Minimum Pension (GMP) from first principles; also

have an awareness of a Contracted Out scheme.

  • Undertake periodical and ad hoc administrative tasks as required.

Requirements:

PROFESSIONAL QUALITIES
Essential

  • Computer literate. Experienced in the use of MS Office.
  • DB/DC experience.
  • Ability to complete manual calculations accurately.
  • Strong team player.
  • Knowledge and understanding of current pension legislation and an appreciation of upcoming changes.

Desirable

  • PMI Qualified (or studying).
  • Experience of managing projects.
  • Prior use of the IntelliPen administration system.

PERSONAL QUALITIES
Well organised, with ability to deal with multiple priorities at the same time and a flexible attitude to

accommodate change.

Excellent verbal and written communication skill

Other information:

REPORTING LINE
Lead Pensions Associate

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