Team Coordinator

17 hours ago

Norwich, Norfolk, United Kingdom Norfolk County Council Full time

Team Coordinator | 9308 | Permanent Contract | 37 hours per week | £28,598 to £31,022 per annum | Grade F | Great Yarmouth

Are you highly organised, detail-oriented, and passionate about supporting families? We are looking for a proactive and skilled Team Coordinator to join our Family Time Service. This is a pivotal role that supports the smooth running of the service, ensuring accurate record-keeping, informed decision-making, and excellent customer service.

Key Responsibilities:

  • Maintain high levels of accuracy and attention to detail in all record-keeping.

  • Analyse and interpret complex data to provide clear, informed advice to decision-makers.

  • Demonstrate excellent numeracy and literacy skills.

  • Deliver outstanding customer service, communicating effectively with colleagues and service users at all levels.

  • Explain technical and procedural information in plain, accessible language.

  • Manage time effectively, prioritising workload to meet tight deadlines.

  • Apply strong problem-solving skills to support service delivery.

  • Use ICT systems confidently, with proficient keyboard skills.

  • Understand and apply financial processes relevant to the role.

  • Work collaboratively as part of a supportive and dynamic team.

  • Handle confidential information responsibly, in line with Data Protection regulations.

  • Maintain awareness of safeguarding policies and procedures, particularly in relation to children.

This is an exciting opportunity to make a real difference in a service that supports families and promotes positive outcomes for children. If you are a confident communicator, a team player, and thrive in a fast-paced environment, we would love to hear from you.

Apply now and help us shape a service that matters.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary

  • Generous holiday entitlement

  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service

  • Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.

  • Financial benefits such as:- ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers

  • Relocation expenses (where applicable)

  • An advance of your expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your or email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 02 December 2025 at 23:55

All other applicants closing date: 09 December 2025 at 23:55

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