Mobile Sheltered Scheme Officer

We're looking for a Mobile Sheltered Scheme Officer, Interested?

Working Days - Monday, Tuesday and Alternative Wednesdays.

Do you want a role where you're recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you're just what we're looking for

The team…

The Older Persons Team are based within Gateshead Council's Neighbourhood, Housing and Homelessness section. We are an out based team, covering sheltered schemes across the Borough of Gateshead.

Managed by the Older Persons Housing Manager, with support from Older Persons Housing Officers. They manage a mix of Mobile Sheltered Scheme Officers, Sheltered Scheme Officers and Extra Care Managers to support 1400 residents.

About the role….

• Promote the health and wellbeing of customers through our support planning and risk assessment process.
• To ensure that sheltered schemes are kept safe and secure by adhering to health and safety procedures.
• Maintaining accurate information and administration systems for customers ensuring relevant documentation as directed is produced for performance management
• To call and respond to emergencies on site and carry out home visits.
• To help co-ordinate and develop social activities and services on site to encourage active participation by tenants.
• To ensure that records and equipment are checked and updated as directed.
• To work in partnership with Gateshead Councils Care Call team and other agencies in the provision of quality older persons housing services.
• To work closely with partners and businesses within the building in the provision of quality older persons housing services
• Such other responsibilities allocated which are appropriate to the grade of the post

A bit about Gateshead Council…

Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We're truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.

People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative.

What's in it for you? Well, there's so much on offer and here's just a few of the highlights

• You'll be paid a competitive salary £25,989 - £26,403 (pro-rata)
• We'll help you save for your future with an outstanding employer contribution to your pension.
• You will receive an annual leave entitlement starting at 28 days per year (pro-rata for part time employees) rising to 32, 2 of which may be fixed by the council at any time. You also have the chance to buy up to 10 additional holidays per year.
• You'll have the opportunity to participate in the Council's Flexi time scheme, subject to management approval and business needs, which could be up to 26 flexi days per year.
• A robust Workforce Development offer with opportunities for learning to progress your career and to enhance your knowledge in specific areas.
• You'll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme.
• You'll have access to our new benefits platform VIVUP where you can get discounts and offers on online and high street shopping

It's time to apply

We're delighted that you want to come and work with us. Please take a look at the full job profile via this link JOB PROFILE. It's important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we'll be checking to ensure that they meet the essential criteria as set out in the job profile.

For an informal discussion or if you need any assistance, please contact Joanne Henry on