HCA Band 3

band 3

Main area

acute medicine

Grade

band 3

Contract

Permanent: Full time shift work incl nights & weekends

Hours

37.5 hours per week (Full time shift work incl nights & weekends)

Job ref

RB-SK

Site

St Helier Hospital

Town

Carshalton

Salary

£29,651 - £31,312 Per annum

Salary period

Yearly

Closing

20/12/2025 08:00

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

.Are you passionate about delivering exceptional patient care and making a real difference every day? We are looking for a dedicated and compassionate Healthcare Assistant (HCA) to join our dynamic General Medicine Ward team.

About the Role

As a Band 3 HCA, you will work under the direct supervision and direction of a Registered Nurse, who will delegate tasks to you. You will play a vital role in delivering high-quality nursing care to patients as part of a supportive and skilled team.

You will be responsible for your own practice, working within defined limits of competence and the scope of your role. While the Registered Nurse retains accountability for the care delivered, your contribution is essential to ensuring safe, effective, and compassionate care.

What We're Looking For

• A genuine desire to join our amazing team and provide outstanding care.
• Ability to work well within a team and communicate effectively.
• Hardworking, compassionate, and committed to delivering person-centred care.
• Passion for caring for patients within a general medicine setting.
• Previous experience in a healthcare environment is desirable but not essential – full training will be provided.

What We Offer

• Comprehensive training and development opportunities.
• Supportive team environment with strong leadership.
• Opportunities to progress within the NHS.
• Access to staff benefits including NHS pension scheme, wellbeing support, and staff discounts.

Main duties of the job

Previous experience in this role is preferred. However, you will be provided with the clinical training to learn the role. You will be provided with daily supervision by trained staff to perform safely, confidently and competently. Applicants must be able to demonstrate:

• Excellent communication and interpersonal skills
• Genuine desire to become a part of our amazing team and provide outstanding care for our patients
• ability to work well within a team as well as individually
• be hard working, compassionate and have a passion to care for our client group.

the trust will always provide opportunities and support for your future career pathway and development.

whilst the registered nurse retains accountability for the care delivered by the HCA, the post holder is responsible for their own practise, working within the defined limits of competence and within the scope of the role.

Working for our organisation

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Detailed job description and main responsibilities

Please see the attached supporting document which contains more information about the Healthcare Assistant role at Epsom and St Helier.

Person specification
Qualifications and training
Essential criteria

• Care Certificate or willingness to complete the Care Certificate within 6-12 weeks

Desirable criteria

• GCSE or equivalent in Math and English
• Health & Social Care Level 2 or 3 certificate or Higher Development training

Experience
Essential criteria

• Ability to work within a team
• Ability to provide holistic care
• Basic IT experience or willingness to input an electronic record system

Desirable criteria

• Experience of working within relevant speciality in a ward or hospital in a caring role
• Experience of taking and documenting basic patient observations such as TPR and BP

Knowledge
Essential criteria

• Awareness of human anatomy and physiology
• Demonstrates an insight into personal care needs

Desirable criteria

• Familiar with patient care

Skills
Essential criteria

• Ability provide holistic patient nursing care
• Demonstrates an ability to listen and learn and escalate to Registered Nurse and other registered practitioners

Desirable criteria

• ability to use computer system and use of Microsoft Office

Personal Attributes
Essential criteria

• Demonstrates a sense of commitment to working in a caring environment with people of all ages
• Calm and approachable manner
• Personally and professionally mature and recognizes own limitations

Desirable criteria

• Flexibility to work across the trust

Your recruitment team

The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:

E:

Your application

Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence

We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References

Please provide a minimum of 3 years' employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date

To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting

If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback

If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges
Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

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