Current jobs related to Customer Support Advisor - Abingdon OX RY - Guardsman

  • Customer Service Advisor

    5 days ago

    Abingdon, United Kingdom Atlas Employment Ltd Full time

    **Role** - Customer Service Advisor **Salary** - £23,000 - £27,000 per annum **Location** - Abingdon, Oxfordshire **Are you an experienced Customer Service Advisor, looking for your next opportunity to progress?** **What will you be doing as a Customer Service Advisor?** - Planning and Scheduling Engineer diaries - Achieving daily booking targets -...

  • Customer Advisor

    17 hours ago

    Abingdon, United Kingdom B&Q Full time

    Overview B&Q Abingdon. Join as a Customer Advisor. Full time – 36.75 hours per week. Fixed term contract. Shifts Monday – Sunday, 6.00am – 9.00pm. UK notional hourly rate £12.71 per hour plus an additional £0.50 per hour and a store‑specific location allowance. What the role will involve Become an expert advisor and a guide for every customer and...

  • Customer Advisor

    1 week ago

    Abingdon, Oxfordshire, United Kingdom B&Q Full time £27,000 - £36,000 per year

    OverviewCustomer AdvisorPart Time - 12 hours per week Fixed Term Contract Shifts available Saturday & Sunday, 7.00am pmUK Notional hourly rate £13.25 per hour (Inclusive of an £0.54 per hour, store specific location allowance)B&Q AbingdonWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Customer Advisor

    2 weeks ago

    Abingdon, Oxfordshire, United Kingdom B&Q Full time £10,000 - £33,000 per year

    OverviewCustomer AdvisorFull time hours per week Fixed Term Contract Shifts available Monday - Sunday, 6.00am - 9.00pmUK Notional hourly rate £12.71 per hour (Inclusive of a 0.50p per hour, store specific location allowance)B&Q AbingdonWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Customer Advisor

    1 week ago

    Abingdon, Oxfordshire, United Kingdom B&Q Full time £26,648 - £43,024 per year

    OverviewCustomer AdvisorFull time hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 6.00am - 9.00pmUK Notional hourly rate £ 12.71 per hour (Inclusive of an 54p per hour, store specific location allowance)B&Q AbingdonWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Customer Advisor

    22 hours ago

    Abingdon, Oxfordshire, United Kingdom B&Q Full time

    OverviewCustomer AdvisorFull time hours per week Fixed Term Contract Shifts available Monday - Sunday, 6.00am - 9.00pmUK Notional hourly rate £12.71 per hour (Additional 0.50 per hour, store specific location allowance)B&Q AbingdonWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Advisor

    2 weeks ago

    Abingdon, United Kingdom B&Q Full time

    **Customer Advisor** **Part time - 17 hours per week** **3 Month Fixed Term Contract** **Shifts available Saturday & Sunday, 8.00am - 9:00pm** **UK Notional hourly rate £12.71 per hour (Additional 0.54p per hour, store specific location allowance)** **B&Q Abingdon** We believe anyone can improve their home to make life better. Every day, we give our...

  • Customer Services Advisor

    21 hours ago

    Abingdon, United Kingdom The Bridle Group Full time

    The Bridle Group are one of the UK’s leading Vehicle Leasing Car Specialists. We are expanding very quickly and looking for the right people to come and join our Customer Services Team. As a Customer Service Advisor you will provide excellent customer service and handle a wide range of administrative and customer service related tasks. You will be a...

  • Customer service advisor

    3 weeks ago

    Abingdon, United Kingdom Randstad Delivery Full time

    Are you experienced with Customer service industry? Do you have experience speaking with customers and resolve their queries? We have an opportunity for a Customer service advisor based in Abingdon location. Job Title: Customer service advisor Duration: Contract Location: Abingdon Salary: upto £27000 p/h Working hours: 37.5 hours Purpose of the role: As a...

  • Customer Advisor

    6 days ago

    Abingdon, United Kingdom B&Q Full time

    B&Q Abingdon – Abingdon‑On‑Thames, England, United Kingdom Location: B&Q Abingdon, Abingdon‑On‑Thames, England, United Kingdom. Job Title Customer Advisor Employment Details Part‑time, 12 hours per week Fixed‑term contract Shifts available Saturday & Sunday, 7:00 am – 10:00 pm Notional hourly rate: £13.25 per hour (includes £0.54 store...

Customer Support Advisor

2 weeks ago

Abingdon OX RY, United Kingdom Guardsman Full time £20,000 - £25,000 per year

Are you organised, people-focused, and looking for a role where you can make a real difference? We're hiring a Customer Support Advisor to join our supportive and growing team.

About the Role:

As a Customer Support Advisor, you'll manage customer claims from start to finish—assessing cases, ordering parts, resolving issues, and keeping customers informed every step of the way. This is a varied role that mixes admin, communication, and decision-making

Day-to-Day Duties:

  • Handle and assess consumer claims within service level agreements (SLAs)
  • Communicate updates to customers via phone and email
  • Liaise with manufacturers and retailers to resolve claims
  • Raise purchase orders and update internal reports
  • Manage inbound/outbound calls and emails professionally
  • Resolve customer complaints in line with company policies

What You'll Need:

  • Strong customer service and communication skills
  • Good organisational and admin abilities
  • Confidence using Microsoft Office (Excel, Word, Outlook)
  • Ability to prioritise tasks and work independently
  • A proactive, solution-focused approach

Why Join Us?

  • Office based with flexibility to work from home
  • Pension Scheme (up to 8% paid by Guardsman)
  • Life assurance cover (4 x basic salary)
  • 25 days annual holiday plus bank holidays
  • Birthday off
  • Holiday trade scheme – Buy or sell up to one contractual working week
  • Employee Assist Programme (EAP)
  • Bonus scheme
  • Free flu jab
  • Company Sick Pay
  • Wellbeing app

Logistics: salary/travel/location/shift/start date

· Location: Milton Park, Didcot | Office-based with flexible home working

· Job Type: Permanent Mon–Fri, 08:30–17:00 | 1-hour lunch

Equal opportunities:

The Amynta Group and Guardsman Industries are both equal opportunity employers. Both Companies are committed to being inclusive employers and welcome applications from all suitably qualified applicants irrespective of their background.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Types: Full-time, Permanent

Pay: £23,881.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Enhanced maternity leave
  • Free flu jabs
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • Referral programme
  • Sick pay
  • Store discount
  • Transport links
  • Work from home

Experience:

  • Customer service: 1 year (preferred)
  • Administrative: 1 year (preferred)

Work Location: Hybrid remote in Abingdon OX14 4RY