ERP Analyst

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. 

About the role: 

As an ERP Analyst, you will play a key role in supporting and evolving critical ERP systems, ensuring they run smoothly, meet business needs, and deliver meaningful value to users across multiple functions.

You will work at the centre of how business processes, technology and people connect. From coordinating user acceptance testing to organising requirements and engaging with stakeholders, you'll help ensure enhancements are well understood, thoroughly tested and effectively adopted.

This role is ideal for someone early in their applications or technology journey — someone who enjoys problem-solving, coordinating activities, working with people, and understanding how systems support business operations. No deep technical knowledge is required; what matters most is curiosity, organisation and a willingness to learn.

As an ERP Analyst, you will:

• Provide day-to-day support to the ERP Technical Lead, helping manage and optimise ERP systems, including Maximo.
• Take ownership of User Acceptance Testing (UAT), including planning, documentation, stakeholder engagement, and execution of test cycles.
• Prioritise testing activities based on business impact and project timelines.
• Support requirement-gathering sessions, documenting and organising requirements clearly and accurately.
• Act as a positive and professional point of contact for vendors, ensuring smooth communication and timely updates.
• Build strong relationships across Finance, Supply Chain and operational teams to ensure system alignment and understanding.
• Maintain clear documentation on testing outcomes, issues, and resolutions, producing reports for internal stakeholders.
• Contribute to improving processes, communication and visibility across the ERP portfolio.

We're looking for someone who is organised, proactive and genuinely interested in how business systems work. You don't need to tick every box — if the role excites you and you feel you could grow into it, we'd love to hear from you.

• Strong organisational skills and the ability to manage multiple priorities confidently.
• A collaborative mindset, with the ability to build positive working relationships across teams.
• Excellent attention to detail, especially when it comes to documentation, testing and communication.
• A natural curiosity or aptitude for learning new systems and understanding how applications support business processes.
• A problem-solving approach, with the confidence to highlight issues and escalate when needed.
• Clear, professional communication skills — both written and verbal.

It would be great if you had:

• Exposure to ERP systems or experience in an applications support environment.
• Familiarity with UAT processes.
• Experience with Maximo or other ERP platforms.

But none of these are essential — what matters most is your enthusiasm, your organisation, and your willingness to learn.

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success.  

We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.  In addition to a Competitive Salary, here's what you can expect as part of our benefits package: 

• Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. 
• Flexible working: Flexible work arrangements to support your work-life balance.  We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. 
• A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more…. 

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. 

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. 

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