Content & Social Media Specialist

Job Introduction

Jewellery Quarter Bullion – Content & Social Media Specialist

Location: Birmingham, Office-based

Contract: Full time, permanent contract (37.5 hours per week)

Salary: up to £30,000 depending on experience

Package & Benefits

• Bonus: up to 30%
• 25 days holiday plus 8 bank holidays (with option to buy extra 5 days)
• Time off on your birthday
• Company pension scheme
• Employee Benefits platform including free, 24/7 access to private GP and Therapist for you and your family, retail discounts and more
• Staff discounts
• Onsite Gym
• Health and wellbeing programme
• Employee and store discount

Office-based at our Birmingham Head Office; visa sponsorship is not available.

About Jewellery Quarter Bullion

We're passionate about gold and silver investment—making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK's leading online bullion dealer with £300m+ turnover, our brands , , and others) are trusted by thousands of investors.

You'll join a fast-paced, high-growth business with a market-leading online presence and be part of a marketing team shaping how we connect with our audiences and grow the brand.

Role Overview

We're hiring a Content & Social Media Specialist to create, manage, and deliver engaging content across email, web, blog, and social platforms.

This role combines hands-on content creation with day-to-day social media management, while also supporting strategy and campaign planning. It's an exciting opportunity for someone with a couple of years' experience looking to take the next step in their career and make a visible impact in a fast-moving ecommerce environment.

Key Responsibilities

• Write and edit engaging email, social, website and blog content.
• Create, schedule, and manage social media posts across multiple platforms.
• Handle day-to-day channel management, including community engagement.
• Support strategy development and campaign execution with the Head of Brand & Content.
• Track and report on performance metrics, suggesting improvements.
• Stay up to date with content, digital, and social media trends.
• Collaborate with Marketing, Compliance, and Product teams to ensure accuracy and compliance.
• Support wider team projects and cover responsibilities during absence.

Skills & Experience

• Degree in Marketing, Communications, or a related field (or equivalent experience).
• 2–3 years' experience in content and/or social media roles.
• Strong copywriting and editing skills.
• Experience creating and managing content calendars.
• Confident with basic photography and video editing tools.
• (Desirable) Graphic design skills (e.g. Canva, Adobe).

Why You'll Love It Here

• Be the voice of leading UK brands across digital and social.
• Work on a mix of content creation, social management, and campaigns.
• Join a team that values creativity, initiative, and continuous improvement.
• Develop industry knowledge in a niche, growing sector.
• Culture rooted in Integrity, Agility, Ambition, Clarity, and Efficiency.

About You

You'll thrive in this role if you:

• Are creative with a sharp eye for detail.
• Stay organised and deliver to deadlines.
• Bring energy, positivity, and curiosity to your work.
• Enjoy collaborating across teams.
• Have commercial awareness and a drive to improve performance.

Ready to Apply?

If this sounds like the right opportunity for you, we'd love to hear from you. We'll review all applications and be in touch to discuss next steps with shortlisted candidates.

Pre-employment Checks

Please note that all successful candidates will be required to complete pre-employment screening checks, which include:

• Right to work verification
• Criminal record check (DBS)
• Reference checks
• For certain roles, credit or fraud screening may also be required in line with business risk and regulatory requirements

Application Deadline: 31st October 2025