PART-TIME Dental Receptionist/Administrator

2 weeks ago

Royal Tunbridge Wells TN AR, United Kingdom high brooms dental clinic Full time £24,000 - £30,000 per year

Part-Time Dental Receptionist (Job Share Opportunity)- 2 DAYS PER WEEK

Tunbridge Wells | Permanent Contract | Part-Time | NHS & Private Practice

We're excited to offer a fantastic opportunity for a Dental Receptionist to join our friendly and professional team on a part-time, permanent contract as part of a job share.

Based in Tunbridge Wells, our highly recommended practice has proudly served both NHS and private patients for over 40 years. You'll be part of a welcoming and experienced team including Receptionists, Dental Nurses, Therapists, Hygienists, Dentists, Implantologists, and a Periodontist — all committed to delivering outstanding patient care. You will be highly supported by the Practice Manager and the Principal Dentist.

As the first point of contact, you will be a key ambassador for our clinic and the NHS, helping ensure a smooth and positive experience for every patient who walks through our doors.

Key Responsibilities

  • Greet and welcome patients upon arrival
  • Handle incoming calls and schedule appointments using our phone system
  • Verify insurance coverage and assist with claims
  • Record and manage patient information, including medical history
  • Keep the reception area clean, tidy, and organised
  • Support billing and payment processes
  • Coordinate with clinical staff to ensure efficient patient flow
  • Deliver excellent customer service, addressing patient enquiries and concerns

Personal Attributes

We're looking for someone who is:

  • Adaptable and calm under pressure
  • Friendly, personable, and welcoming
  • Empathetic and respectful towards patients
  • Highly organised and detail-oriented
  • Professional, reliable, and punctual
  • Eager to learn with a proactive attitude
  • Confident in using phone systems and scheduling software
  • Strong in both written and verbal communication

Rewards & Benefits

  • No dental experience necessary – full on-the-job training provided However, some form of administration experience will be essential.
  • Blue Light Card & NHS discount eligibility
  • Employee discount
  • Company events
  • Free on-site parking
  • Workplace pension
  • 28 days paid holiday (pro-rata, including bank holidays)

Working Hours

We are flexible and happy to work around your availability. Choose up to 1 weekdays that suit you, plus Wednesdays (required), and 1 in every 3-4 Saturdays.

Practice Opening Hours:

  • Monday to Friday: 08:45 – 18:00
  • Wednesdays: Occasionally open late until 19:30 (1 late evening every 2 months)
  • Saturday (1 in 3/4): 08:45 – 13:30

Apply Now

If you're a friendly, organised, and customer-oriented individual looking to grow in a supportive and professional environment, we'd love to hear from you

To apply:

Please submit your CV, highlighting your suitability for the role. Applications without a CV will not be considered.

**WE DO NOT OFFER SPONSORSHIP FOR THIS POSITION** - If you are requiring sponsorship, please do not apply for this role.

**RECRUITMENT AGENCIES ONLY** - we are not using agencies to advertise this position, please do not contact us regarding this role, or use us as any form of advertisement to approach candidates.

Job Types: Part-time, Permanent

Pay: £12.50 per hour

Benefits:

  • Company events
  • Employee discount
  • Free parking
  • On-site parking
  • Store discount

Application question(s):

  • Are you within 10 miles travel distance to the clinic - TN2 3AR

Experience:

  • System administration: 1 year (required)
  • Customer service: 1 year (required)
  • Telephony: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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