Dental Receptionist

2 weeks ago

Wells, United Kingdom Priory Dental Full time

We require a part-time (9am-2pm Mon-Fri) Receptionist on an initial fixed term contract of 6mths. Ideally for an immediate start.

Priory Dental is a friendly, independent dental practice in Wells. We have a great team of five dentists and are looking for an additional receptionist. Applicants should ideally have customer service experience in a busy environment such a dental or medical practice. However this is not essential as your most important quality is your enthusiasm and enjoyment of working efficiently while providing excellent customer service as well as a willingness to learn. We will therefore consider exceptional applicants with a wide range of experience. The successful applicant will work alongside our existing team.

The rate of pay is negotiable depending on previous relevant experience.

Reception is the ‘nerve-centre’ of the practice and you will need to have initiative and be highly motivated to work with other members of the team to solve problems, manage busy diaries and deal with patients attending the practice in person. This can mean juggling a number of tasks at the same time and requires excellent communication skills, a good level of IT literacy and an ability to build rapport with patients and other team members. You also need to be friendly and approachable at all times while maintaining a high level of professionalism in presenting yourself and the practice to the general public.

Hours of work are:
9am - 2pm Monday to Friday

Total working hours - 25 hrs/ week.

The role includes:

- Engaging with our patients to help them feel welcome and relaxed within the practice
- Interacting with our patients over the phone and face-to-face to answer queries
- Gathering patient feedback and reviews
- Managing our appointment booking system to ensure it is efficient and accurate
- Completing appropriate paperwork in an organised and timely manner
- Be the first point of contact between our patients and the practice
- Various administrative, filing and other tasks as required by the team

We very much look forward to hearing from you

**Job Types**: Part-time, Fixed term contract, Temp to perm
Contract length: 6 months
Part-time hours: 25 per week

**Salary**: £10.00-£12.00 per hour

Schedule:

- Monday to Friday

COVID-19 considerations:
Face coverings worn in communual areas. Screens in place at reception.

Reference ID: Reception 05/22

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