Project Manager/Operations Coordinator

6 hours ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cricketqube Full time

About Cricketqube

Cricketqube is a Newcastle-based social enterprise delivering inclusive and accessible cricket sessions across the North East (care homes, community centres, schools and family hubs), with a strong focus on older adults (50+) and intergenerational activity.

We're recruiting a Project Manager/Operations Coordinator to keep weekly delivery running smoothly across multiple venues and coaches — owning the rota, operational comms, and the systems that enable scaling.

Contract & Working Pattern

  • Fixed term: 12 months (strong potential to extend)
  • 18 hours/week
  • Office-led: in-person during an initial 90-day implementation period; reviewed at day 90
  • Weekly site visits across the North East are expected.

Salary & Benefits

£13,104 per annum (18 hours/week at £14.00/hour), plus mileage at 45p per mile for approved travel and auto-enrolment pension (3% employer contribution). Potential to increase hours by the end of 2026 as we grow. This role is well-suited to an early-career candidate (including a recent graduate), but we welcome applicants with demonstrable equivalent experience.

Responsibilites

  • Own the rota and change control (cover, swaps, cancellations) with clear written confirmations.
  • Manage the central inbox, triage to agreed service standards, and route requests appropriately.
  • Maintain day-to-day operational systems (SharePoint/Teams/Asana) as the source of truth.
  • Track coach compliance (DBS/training/onboarding) and ensure risk assessments are current.
  • Support SportFin's impact operations and reporting readiness.
  • Coordinate operational finance workflows (invoice support, Dext capture, chasers/arrears tracking).
  • Provide a weekly ops summary to the CEO (delivery, issues, risks, actions).

Essential

  • Strong organisation and admin skills; able to manage multiple workstreams.
  • Excellent communication (email/phone/stakeholders), calm under pressure.
  • Close attention to detail and strong record-keeping.
  • Confident using Microsoft 365 and learning systems (SharePoint/Teams/Asana).
  • Sound judgement, confidentiality, and ability to work independently with structured reporting.

Desirable

  • Community/education/health/care/events coordination experience.
  • Degree or equivalent qualification, or demonstrable equivalent experience.
  • Safeguarding awareness and professional boundaries.
  • Invoicing/payment process exposure and/or CRM/impact systems (e.g., SportFin).
  • Driving licence and access to a car.

How to apply

  • Please send your CV and a short cover note explaining why you're a strong fit for this role.

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