Medical Secretary

Medical Secretary Vacancy

We are looking to recruit a full time Medical Secretary to join our team.

The role will be 37.5 hours per week.

Applicants must be able to work Monday to Friday 10.00 to 18.00

SCGP mission statement and values:

PASSIONATE ABOUT HEALTH – COMPASSIONATE WITH PEOPLE

Our vision is to be a bold and innovative general practice which is integrated in the community and delivers quality care in partnership with our patients.

All members of the SCGP team are dedicated to providing a quality service in order to achieve safe health services, which meet patient needs.

Good general practice is based on good doctor and patient relationships requiring trust and mutual respect. We believe this is basic to good patient care. We work in a partnership with our patients.

Job Role & Purpose

· To provide an efficient audio, copy and word processing typing service for clinicians as required. This includes typing of letters, reports, patient referrals, minutes, memorandums etc in an accurate and timely manner.

Key Duties & Responsibilities (not exhaustive)

· To generate E-referral paperwork and assist in the tracking of urgent referrals to ensure completed within strict time frames, e.g. two week wait referrals/X-ray requests etc.

· To assist the Senior Management Team with general clerical duties as requested.

· To retrieve medical records and assist with the completion of medical reports.

· To receive incoming and complete outgoing telephone calls/emails in order to facilitate timely and appropriate communications with staff of all levels and ensuring the Practice retains a professional manner when liaising with any external contacts.

· To maintain the clinical system in an accurate and secure manner.

· To assist with the gathering of statistics and reporting as required.

· To help provide support/cover for members of the secretarial team when required due to sickness/annual leave.

Performance Standards

· Integrity and reliability

· Strong communication at all levels.

· Medical Secretary experience is essential (preferably within General Practice) as is knowledge of SystmOne. ERS knowledge is desirable. However, candidates with a strong portfolio of alternative medical secretarial experience may also be considered.

About you

You must be able to work independently and be well organised. We are looking for a motivated individual with a proven track record as a Medical Secretary. You must be a hard working team player. Your best assets are your attention to detail, follow up skills, efficiency, energy, enthusiasm and commitment.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Post-holders must adhere to the following principles:

· In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

· They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

· Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with SCGP policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Please note, this role is NOT eligible for sponsorship

Should sufficient quality of applications be received in advance of the closing date, we reserve the right to close the applications window early.

Please ensure that your CV includes your personal email address and telephone number to help us contact you efficiently during the recruitment process.

Job Types: Full-time, Permanent

Pay: From £12.90 per hour

Benefits:

• Company pension

Experience:

• Medical Secretary: 1 year (required)
• SystemOne: 1 year (required)
• ERS: 1 year (preferred)

Work Location: In person

Application deadline: 07/11/2025

Reference ID: HK/LB/OCT25