Customer Service Level 3 Minute Man Press

2 weeks ago

Coventry CV TL, United Kingdom SCCU Full time £10,000 - £15,000 per year
Customer Service Apprentice

We're excited to be working with Minuteman to recruit a Customer Service Apprentice to join their friendly, fast-paced print and design team.

If you're confident with people and have a passion for graphics or Adobe design, and you're ready to start a career where you can learn, grow, and make a real impact, this is the perfect opportunity for you

What You'll Get:

Salary:

  • Year 1: Apprenticeship wage
  • Year 2: National Living Wage (age-dependent)

Launch your career as a Customer Service Apprentice

Apprenticeship Qualification

A nationally recognised apprenticeship qualification delivered by SCCU Group.

Level 3 Customer Service Apprenticeship 15 month + 6 weeks EPA

Benefits:

  • Relaxed, informal working environment
  • Work closely with experienced graphics and print professionals
  • Hands-on experience using Adobe software
  • Office dog on-site (must not be allergic and must be comfortable with animals)
  • Access to TOTUM student discount

  • Access to Life and Progress employee support programme including:

  • Health and wellbeing support

  • Around-the-clock support
  • Confidential counselling

Location:

Unit 8, Hanford Close, Coventry, England, CV6 5TL

The Opportunity:

You'll be joining a busy, dynamic print and design business where no two days are the same. This is a brilliant chance to develop both customer service and graphic design skills while working alongside an experienced graphic designer and supporting customers face-to-face.

What You'll Do:

Customer Service Duties:

  • Manning the front desk
  • Handling inbound customer enquiries
  • Providing photocopying and scanning services
  • Preparing initial quotes for customers

Graphics & Print Production Duties:

  • Taking client orders and preparing artwork
  • Creating final print-ready files
  • Working closely with the in-house graphic designer
  • Applying Adobe skills to real client projects (full training provided)

Working Hours:

Monday to Friday, 9am–5pm

30-minute break

28 days annual leave

Start Date: 20th January

What They're Looking For:

A confident communicator with a strong personality who can follow instructions, use intuition, and take initiative. Someone open-minded, eager to learn, and interested in graphic design.

Essential:

  • Basic graphics or Adobe experience (Photoshop/Illustrator preferred)

Ideal candidates:

  • Studying graphics at college/sixth form
  • OR using Adobe programs in their spare time

This is a fantastic opportunity if you're creative, customer-focused, and looking to build a career in both customer service and design.

Need more info?

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