Floating Support Officer

2 weeks ago

Belfast BT, United Kingdom Ark housing Full time £18,000 - £25,000 per year

Ark Housing is an Equal Opportunities Employer and we welcome applications from all sections of our community.

Arrangements can be made for those applicants who require additional support or assistance because of a disability or other consideration which may hinder them in this application process. This may include the provision of translation service, alternative format for the documents or arrangements to facilitate a specific disability. If you require such assistance, please contact the Recruitment Officer either by telephone on or email

Closing Date: 28/11/2025

Reporting to Team Leaders and Homeless Services Manager, the postholder will ensure the delivery of a comprehensive floating support service for homeless families and to provide high-quality services to our Homeless Services clients in accordance with the strategic objectives of Ark Housing. Our Homeless Family Service has been developed in partnership with the Northern Ireland Housing Executive (NIHE) and is funded by the Department for Communities (DfC) through the Supporting People Programme.

Applicants must satisfy the following essential criteria:

Have a relevant qualification (QCF/NVQ Level 2 or equivalent e.g. 5 GCSEs)

and

Have 1 years' experience in providing support services to individuals or families

or

Have 3 years' experience in providing support services to individuals or families

Have 1 years' experience in:

  • Developing person centred needs/risk assessments and support plans
  • Managing case loads
  • Advocating on a person's behalf
  • Working in partnership with external agencies
  • Working with Microsoft Office

For a confidential discussion regarding this position, please contact Gail McLaughlin, Homeless Services Manager on or by email to

Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification. Please note CVS will not be accepted.

Closing Date for Receipt of Completed Applications is: Friday 28th November 2025 by 4pm

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