Stock Condition Survey Administrator x 2

Title: Stock Condition Survey Administrator x 2 – Stock Condition Survey Team

Contract Type: Permanent, Full Time, 35 hour per week

Salary: £30,455 to £33,356 per annum (London weighted salary) or £26,296 per annum to £28,982 per annum (Regional salary), dependant on experience

Grade: 5

Reporting Office: London, Stratford or Manchester, Trafford

Persona: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 21st November 2025 at 11pm

Interview Dates: 4th/5th December 2025 via MS Teams

Role Profile - Stock Condition Survey Administrator x 2.doc

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our Stock Condition Survey Team at L&Q:

We are currently looking for an organised, proactive and hardworking Stock Condition Survey Administrator within our Stock Condition Survey Team, to support our growing team

The SCS team are responsible for delivering our in-house Stock Condition Survey Programme. We are committed to surveying 20% of our stock each year, on a 5 yearly cycle. Data accuracy, efficiency and providing excellent customer service is at the heart of what we do.

If this sounds like you, we would love for you to apply

Your impact in the role:

As a Stock Condition Survey Administrator, you will deal with a varied workload. The main duties of the role include;

• Maintaining relevant records and systems; provide management reports and execute them whilst ensuring all tasks are completed in line with all policies and procedures.

• Assisting the Stock Condition Surveyors via appointment booking, managing the SCS team mailbox, scheduling workloads, working collaboratively with other departments, Stakeholders and Partners alongside supporting Management.

• Logging HHSRS hazards to the relevant support teams. Triaging the HHSRS failures, using our customised diagnostic tool, ensuring the reporting of these hazards are passed to the correct support teams, at the correct level of priority.

• Monitoring and actively working on 'no access' properties requiring stock condition surveys. Collaborating with other departments to support with access i.e. Gas Team, Neighbourhood Support, aligning with potential alternate access requests that may be underway or planned for these properties.

• You will monitor workloads ensuring it's evenly distributed across the team, in-line with KPI's to meet monthly targets and offer support to the Surveyors within the team, provide excellent service to our customers, supplying information and documents relating to team queries.

What you'll bring:

Being an excellent communicator, and able to multitask are central to being a successful Stock Condition Survey Administrator. You will have previously worked in an administrative fast paced environment, with previous experience gained from a housing background.

The successful candidate must be able to demonstrate:

• Experience in the Housing Sector/Maintenance or similar environment

• Demonstrate knowledge/experience of working in a customer facing, fast paced environment

• Excellent organisational skills and attention to detail

• Good IT Skills and able to use simple business systems, including MS Office, Excel and basic data analysis

• Effective communication skills and ability to work collaboratively within a team interacting with internal and external customers and stakeholders at all levels.

If you require any reasonable adjustments at any stage during this process, including application stage, please email

About L&Q:

We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.

Click here to find out more about L&Q and why you should join us

Stock Condition Survey Administrator x

Location: London - Stratford or Manchester - Trafford

Posted: 14/11/2025

Closing date: 21/11/2025

Closing time: 23:00