Neighbourhood Street Cleansing Operations Manager

Location:
Ley Street Depot, London Borough of Redbridge

Contract:
Full time, permanent (36/week)

Are you a motivated leader with a passion for operational work and cleaner, safer, and more attractive streets? Do you thrive in a fast-paced, people-focused environment? Join the London Borough of Redbridge as a
Street Cleansing Operations Manager and help shape the future of our borough's street scene services.
*About The Role:*
As a Street Cleansing Operations Manager, you will play a key role in managing and delivering high-quality street cleansing services across the borough. You'll lead a diverse operational team, ensuring effective performance, legal compliance, and excellent customer satisfaction.

You'll work closely with the Neighbourhood Street Scene management team and colleagues to develop service strategies, improve operations, manage resources, and represent the Council at community and stakeholder meetings.

*Key Responsibilities:*

• Oversee street cleansing operations including manual and mechanical services.
• Supervise and support Area Supervisors and frontline staff.
• Handle complaints and ensure timely resolution with excellent customer care.
• Manage health and safety standards, risk assessments, and environmental compliance.
• Monitor fleet maintenance and respond to equipment/vehicle issues.
• Drive continuous service improvement and performance management.
• Collaborate with enforcement and community engagement teams.
• Deputise for the Street Cleansing Manager when required.
• Oversee compliance of the small Waste Transfer Station at Ley Street Depot used by the Street Cleansing service only.

*What We're Looking For:*

• Proven leadership in an operational setting.
• Knowledge of street cleansing, waste or other operational services in a different field. Service area knowledge is ideal, but transferrable skills, a can-do attitude and eagerness to learn strongly encouraged.
• Good understanding of Health & Safety, and relevant legislation and interest to learn more.
• Interest in environmental protection and improvement.
• Ability to manage budgets, plan rotas, and respond to service demands.
• Excellent communication, problem-solving, and people management skills.
• Experience using IT systems and keen to learn new ones.
• A full category B driving licence.
• Have a WAMITAB qualification or willingness to work towards obtaining Level 4 MROC award.

If you're ready to take on this challenge and make a tangible difference in your community, we'd love to hear from you.

Apply Now
To apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification.

All short-listed applicants will need to demonstrate proof of right to work in the UK.

We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.
Location:
Ley Street Depot, London Borough of Redbridge

Contract:
Full time, permanent (36/week)

Are you a motivated leader with a passion for operational work and cleaner, safer, and more attractive streets? Do you thrive in a fast-paced, people-focused environment? Join the London Borough of Redbridge as a
Street Cleansing Operations Manager and help shape the future of our borough's street scene services.
*What We're Looking For:*

• Proven leadership in an operational setting.
• Knowledge of street cleansing, waste or other operational services in a different field. Service area knowledge is ideal, but transferrable skills, a can-do attitude and eagerness to learn strongly encouraged.
• Good understanding of Health & Safety, and relevant legislation and interest to learn more.
• Interest in environmental protection and improvement.
• Ability to manage budgets, plan rotas, and respond to service demands.
• Excellent communication, problem-solving, and people management skills.
• Experience using IT systems and keen to learn new ones.
• A full category B driving licence.
• Have a WAMITAB qualification or willingness to work towards obtaining Level 4 MROC award.

If you're ready to take on this challenge and make a tangible difference in your community, we'd love to hear from you.

Apply Now
To apply for this post please complete the online application form and attach your CV and a Covering Letter addressing how you meet the criteria for the role as stated in the person specification.

All short-listed applicants will need to demonstrate proof of right to work in the UK.

We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.