Customer Security Assurance Manager
2 weeks ago
Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights.
At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte
Why This Role is Exciting
The AuditBoard solution is critical to the success of some of the most security-conscious audit, risk, and compliance teams around the world. In this role, you will be responsible for ensuring the platform meets the needs and expectations of these important customers - both by helping customers understand how security is incorporated into everything we do at AuditBoard, and by funneling important product feedback into internal development teams. As a member of the team committed to overall data protection risk and its role in the company's continued success, the Customer Security Assurance Manager role is customer-facing (internal and external) and highly visible. This is a unique opportunity to help influence the success and product direction of the next-generation GRC platform. If you are entrepreneurial, self-driven, and interested in making an impact on the future of GRC, we'd love to chat. This role commands an energetic individual able to balance the dynamics of a high-paced sales team, customers with ever-increasing data protection requirements, and the need to protect AuditBoard's interest in committing to attainable contract terms regarding data protection.
Key Responsibilities
- Develop and implement a Customer Engagement strategy and supporting knowledge base assets and processes.
- Provide ongoing guidance and consultation to the organization to promote a progressive and sustainable Security Assurance Engagement program
- Understand and serve as a subject-matter expert around AuditBoard's security controls, along with the supporting processes and technology enablement
- Oversee a matrix team responsible for intake and processing of prospect and customer requests for due diligence support, including RFPs, customer audits, requests for information, conference calls, etc.
- Develop and maintain documentation and streamlined processes in support of customer due diligence activities and drive initiatives to enhance the efficiency and customer experience of the program
- Confidently discuss AuditBoard's data protection practices to prospects and customers such that the listener is assured that said practices will meet the data protection requirements of a cloud solution provider
- Exercise sound judgment in difficult negotiations, keeping the objective in mind, projecting competence, and maintaining a consistent level of professionalism
- Redline and negotiate information data protection contract provisions proposed by AuditBoard prospects and customers
- Liaise with all levels of the organization, including senior management, sales, customer-facing teams, and legal to inform and improve comprehension and appreciation of the significance of cybersecurity and privacy for customers
- Cross-train internal resources and develop team members' skills and expertise
- Assist with other Security Compliance activities as required
- Support business travel on an as-needed basis (up to 10%).
- 5+ years of security/IT compliance or equivalent experience working with Industry regulations and standards (focusing on SOC2, ISO/IEC 27001, HIPAA, FEDRAMP, GDPR)
- Ability to promote technical and personal credibility with internal and external customers, and both technical and non-technical audiences.
- Experience leading Information Security, IT Risk Management, or IT Compliance functions.
- Ability to communicate clearly with team members and clients. Active listener who can pick up subtle nuances and quickly understand customer needs.
- Skilled at organizing and translating information into clear written documentation; and articulating complex concepts and processes in writing.
- Deep understanding of how Compliance, Governance, Information Security, and Risk Management fit into the enterprise.
- CISSP, CISM, CISA, CIPP, or similar certifications
- BS or MS in computer science or related field
- A strong network and/or influence in the Information Security & Compliance space. (Leadership roles or strong participation in networking organizations, conference speaking engagements, an active blog, or otherwise.)
- Exposure to or experience with product management, or the development of software applications.
- Experience with sales or business development
- Experience adopting and/or auditing compliance frameworks
- Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do
- Win, together: Drive to be the best while supporting each other's success
- Gritty resilience: Thrive in a fast-paced and dynamic environment, balancing immediate priorities with big-picture strategic goals
- Personal improvement: Stay eager to share insights, seek feedback, and continuously learn
- Constant innovation: Challenge the status quo and drive improvements
- Launch a career at one of the fastest-growing SaaS companies in North America
- Live your best life (LYBL) $200/mo for anything that enhances your life
- Remote and hybrid work options, plus lunch in the Cerritos office
- Comprehensive employee health coverage (all locations)
- 401K with match (US) or pension with match (UK)
- Competitive compensation & bonus program
- Flexible Vacation (US exempt & CA) or 25 days (UK)
- Time off for your birthday & volunteering
- Employee resource groups
- Opportunities for team and company-wide get-togethers
Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.
We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.
#LI-Remote
-
Customer Security Assurance Manager
1 week ago
London, Greater London, United Kingdom AuditBoard Full time £60,000 - £120,000 per yearWho We AreHaving surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is...
-
Customer IT Assurance Manager
7 minutes ago
London, Greater London, United Kingdom Audit & Risk Recruitment Full time £65,000 - £80,000 per yearAbout the RoleAudit & Risk Recruitmentare partnering with one of the UK's leading financial services organisations in their search for a Customer IT Assurance Manager This is an excellent opportunity for an experienced IT Risk and assurance professional to lead a team play a key role in managing customer IT assurance, including bids, tenders, due diligence,...
-
Security Manager
4 days ago
London, Greater London, United Kingdom Information Security Solutions Full time £120,000 - £160,000 per yearWe are searching for candidates that match the role below:Title………………………Security ManagerCompany………………Financial ServicesLocation………………..LondonWorking pattern……Hybrid – 2 days per week in the officeSalary……………………£120,000 - £160,000The RoleWe are seeking a Security Manager to lead security...
-
Security Manager
1 week ago
London, Greater London, United Kingdom Ward Security Full time £44,000 - £60,000 per yearAre you a confident leader and strategic thinker? Do you thrive on leading a team, building strong partnerships, and ensuring the highest standards of security and professionalism?If so, we want to hear from you.At Ward Security, we're looking for a dynamic Security Manager to take charge of operations at one of our key sites – a thriving Technology...
-
London, Greater London, United Kingdom Amazon Full time £120,000 - £180,000 per yearThe Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world's workloads and building a brighter future for humanity requires us to focus on reliable...
-
London, Greater London, United Kingdom Amazon Web Services Full time £60,000 - £120,000 per yearDESCRIPTIONThe Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world's workloads and building a brighter future for humanity requires us to focus on...
-
London, Greater London, United Kingdom Amazon Web Services (AWS) Full time £130,000 - £170,000 per yearDescriptionThe Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world's workloads and building a brighter future for humanity requires us to focus on...
-
Security Assurance Consultant
1 week ago
London, Greater London, United Kingdom Sanderson Full time £50,000 - £65,000 per yearSecurity Assurance ConsultantLocation –Hybrid, 3 days in the office (locations include Glasgow, Newcastle, Leeds, Sheffield, Manchester, Birmingham, Blackpool, Cardiff, London)Salary:£50,000 - £65,000An exciting opportunity has arisen for aSecurity Assurance Consultantto join a collaborative and forward-thinking team responsible for safeguarding...
-
Security Account Manager
1 week ago
London, Greater London, United Kingdom CIS Security Limited Full time £60,000 - £90,000 per yearThe National Gallery has a key strategic objective to be the most welcoming gallery in the world. The Account Manager plays a pivotal role in delivering an exceptional visitor experience by leading operational security teams, ensuring the safety and accessibility of the Gallery's collections and spaces, and supporting its goal to educate, inspire, and engage...
-
Security Officer
1 week ago
London, Greater London, United Kingdom Vigilant Security Full time £28,192 - £36,192 per yearJob DescriptionWe are seeking an experienced and professional Security Officer to become a valuable member of our team. The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined. A customeroriented approach is essential.This is a fulltime contract on a rolling nights only shift pattern: Wednesday to...
