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Facilities Co-ordinator
2 weeks ago
Job Description:
Sunrise Facilities Management is a trusted provider of comprehensive facilities management solutions. We pride ourselves on delivering high-quality services tailored to meet our clients' needs.
As part of our growth, we are seeking a dedicated Facilities Co-Ordinator to join our dynamic team.
Job Purpose
We are seeking a Facilities Co-ordinator to join our property team. The ideal candidate will manage our network of contractors in delivering repairs and maintanence at our client's buildings.
Key Responsibilities
Respond to client enquiries for repairs via our Computer Aided Facilities Management (CAFM) system and by telephone.
Booking in and scheduling plannned maintenance visits.
Manage contractors via our CAFM system and by telephone.
Troubleshoot maintenance and repair issues, working with our technical team.
Working on our CAFM system to manage workflows and processes.
Attend regular client meetings.
Skills and Experience
Worked on a fast paced Help Desk or within a Call Centre.
Good problem solver with common sense and logical approach to challenges.
Strong customer service skills & experience.
Excellent communication and a confident manner.
Ability to work calmly under pressure at all times.
Strong and confident personality and ability to create excellent relationships internally and externally.
Ability to be present in the offices 9am to 5pm Monday to Friday.
