Apprentice Level 3 Financial Services Administrator

Level 3 Financial Services Administrator Apprenticeship Standard

About the company:

Welcome to Q Finance The UK's fastest growing motor finance broker. Established in 2013, multi award winning, good, poor and bad credit specialists. UK's most extensive panel of funders for car and commercial vehicles.

We are looking for one Level 3 Financial Services Administrator Apprentices

Summary of Financial Services Administrator Apprentice

As a Financial Services Administrator Apprentice you will gain valuable hands on experience on a fast paced environment whilst studying towards completing your Financial Services Administration Level 3 qualification. This is a great opportunity to kick start your career within the financial services industry with a supportive team that's committed to your development and success.

What will you be doing:

• Answering the telephone in timely manner. Taking messages and handling calls professionally.
• To provide an efficient and effective administration support function to the sales and operations team.
• Handling sensitive and confidential information, including data entry.
• Phone operation dealing with telephone enquiries both inbound and outbound in a professional manner.
• Maintain and update manual and computerised records/management information systems
• Undertake word processing tasks.
• File/store/record data and information in line with procedures.
• Administering and processing enquiries, referrals, and other requests in line with procedures.
• Use of various IT systems. Including good knowledge of the Microsoft Office suite
• Working flexibly as part of a team.
• Organising and supporting various events and meetings etc.
• Speaking to customer's to obtain personal information for their finance application
• Loading on customer information onto our CRM/proposal system
• Being able to quote customer's finance options and using sales techniques to get the deal
• Negotiate with customer's / dealers in order to win over the deal
• Time Management – being able to prioritise tasks and complete them in a timely manner
• Being able to build relationships with our dealers and customers

Essential skills:

• Education GCSE English and Maths at grade A*-C (9-4) are minimum requirements, but we would expect no higher existing qualifications than NVQ level 3 in business administration.
• Experience of Microsoft packages, email and internet
• Good written and verbal communication skills.
• Good organisational skills
• Good attention to detail and accuracy
• Good time management skills
• A willingness to and capability to adapt to the changing demands of the job.
• A can do attitude
• The initiative and enthusiasm to take part in all aspects of assisting with the operation of a busy office; ensuring that a high, professional standard of work is maintained in a friendly and welcoming atmosphere.
• Driving Licence and car

Desired skills:

• Experience of working within office environment
• Experience of administration
• Experience of data input
• Knowledge Understanding and respect for confidentiality, including the integrity and sensitivity of records
• Work well with others

What qualification will you get?

At the end of the apprenticeship, you will receive a Level 3 Financial Services Administrator Apprenticeship Standard.

Careers Progression:

At the end of completion there will be the opportunity to grow within the company

Duration of apprenticeship:

15 months including the end point assessment (EPA)

Working week:

Monday to Friday 9:00am to 5:30pm

Working hours:

40 hours a week

Salary:

£7.55 per hour (apprenticeship wage)

Job Type:

Apprenticeship

Work location:

In person

Skills North East is a committed education provider, we prioritise safeguarding and the welfare of our learners. A DBS check will be required for this position.

Job Type: Apprenticeship

Pay: From £7.55 per hour

Licence/Certification:

• Full UK drivers license and car (required)

Work Location: In person