Microsoft Dynamics 365 Business Central and CRM Specialist

Centralis

partners with Alternative Investment Firms and Corporates, providing administrative, global expansion and governance solutions, tailored to clients' unique needs and challenges by providing seamless alignment of our resources with your objectives. Founded in 2006, Centralis is headquartered in Luxembourg and has offices in 13 jurisdictions. Today, Centralis employs over 450 highly experienced, multilingual professionals across all our jurisdictions. Our team has been selected from a diverse background, focusing on financial, investment and legal professionals with an exemplary client services track record.

What we offer
:

At Centralis, we work in a dynamic, human-size, multi-cultural environment. We attach great importance to the personal fulfilment and professional development of our employees. We offer you an interesting and rewarding job, an attractive salary package and a number of benefits, including training support, flexibility and a hybrid model (2 days of home office every week starting after the probationary period).

We are currently recruiting a
Microsoft Dynamics 365 Business Central and CRM Specialist
to join our team in the
London
office. This is an excellent opportunity for a motivated professional with strong technical expertise and a flexible, solutions-oriented mindset.

As part of a collaborative and dynamic team, you will play a key role in managing and optimizing our Dynamics 365 ecosystem to meet evolving business needs.

Your responsibilities:

• Administer, configure, and maintain Microsoft Dynamics 365 Business Central and Dynamics 365 CRM (Customer Engagement) platforms.
• Collaborate with various departments to gather business requirements and deliver tailored Dynamics 365 solutions.
• Develop and customize:
• Entities, workflows, business rules, forms, dashboards.
• AI-enabled features using Copilot.
• Integrate Business Central and CRM with third-party applications and services via APIs and middleware (e.g., Power Automate, Azure Logic Apps).
• Provide ongoing technical support, troubleshooting, and perform root cause analysis.
• Lead or assist with system upgrades, migrations, and patch deployments with minimal business disruption.
• Train end-users and support adoption across departments.
• Maintain clear and up-to-date system documentation and process flows.
• Ensure adherence to data governance, security standards, and ITIL best practices.
• Monitor system performance and recommend ongoing improvements for performance and scalability.
• Perform other job-related tasks as required.
• Occasional international travel is expected (a few times per year).

Your skills:

• 3–5+ years of hands-on experience with Microsoft Dynamics 365 Business Central and CRM (Customer Engagement).
• Strong functional knowledge of Dynamics 365 modules, especially Sales and Finance.
• Experience working with the
  Microsoft Power Platform
  :
• Power Automate
• Power Apps
• Power BI
• Solid understanding of business processes and ability to translate them into system functionalities.
• Proficient in supporting users via email, phone, and other communication platforms.
• Ability to work independently and efficiently to meet deadlines.
• Strong problem-solving and troubleshooting skills.
• Well-organized with excellent communication and interpersonal skills.
• Proficient in English (written and spoken).
• Familiarity with
  ITIL best practices
  and ability to work within structured service frameworks.

Preferred Certifications (not mandatory but advantageous):

• MB-800 – Microsoft Dynamics 365 Business Central Functional Consultant
• MB-210 – Microsoft Dynamics 365 Sales Functional Consultant
• PL-100 – Power Platform App Maker Associate
• PL-200 – Power Platform Functional Consultant Associate