Office Manager

Job Introduction

• Full time
• 07:30am - 4:00pm - occasional weekend work may be required with paid OT
• Up to £33500 per annum plus our Sodexo employee benefits package
• Opportunities for professional development

Office Manager

Leeds, LS10 1AB - Full time

At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

We are looking for an organised, proactive, and service-driven Office Manager to oversee day-to-day office operations for our client site in Leeds. In this role, you will be the main point of contact for the office, ensuring exceptional customer service, seamless facilities support, and full compliance with contractual and health and safety standards.

This position plays a vital role in maintaining an efficient, safe, and welcoming environment for employees, clients, and visitors.

As a Office Manager you'll:

• Office & Facilities Management
• Deliver contracted key performance indicators (KPIs) and maintain full compliance at all times.
• Manage daily office operations, ensuring a positive experience for all site users.
• Support landlord maintenance requirements across the occupied floors.
• Oversee visitor bookings, desk allocation, meeting rooms, and shared mailboxes.
• Conduct regular floor walks to maintain a tidy and functional workspace.
• Manage consumables, kitchenette supplies, vending, and coffee machine operations.
• Coordinate post collection, deliveries, franking, and internal notifications.
• Health, Safety & Compliance
• Maintain high standards of health and safety, compliance documentation, and reporting.
• Complete monthly maintenance activities, including PPM, PMSTA, and reactive works.
• Report maintenance issues via the Sodexo Helpdesk and troubleshoot first-fix problems where appropriate.
• Coordinate contractor activity, including bookings, inductions, and site escorting.
• Support monthly compliance verification and landlord liaison.
• Service Delivery & Customer Support
• Provide excellent customer service to onsite staff, clients, and visitors.
• Act as a Sodexo ambassador for the site.
• Work closely with the Service Delivery Team and DigiHub to process quotations, POs, invoices, and remedial work.
• Support hospitality requests, guest Wi-Fi setup, and booking services.
• Ensure clear and effective communication with clients, colleagues, and stakeholders.
• Administration & Continuous Improvement
• Handle scanning, uploading, and maintaining documentation.
• Support continuous improvement, innovation, and sustainability initiatives.
• Assist with furniture reconfiguration and meeting room setups.
• Complete daily handover processes with Security.

What we're looking for:

• Experience & Skills
• Experience working in a corporate facilities management or office services environment.
• Strong IT skills, including Microsoft Office and database platforms.
• Excellent organisational skills and the ability to adapt to changing priorities.
• Strong decision-making skills and confidence working independently or as part of a team.
• Confident in customer-facing environments, with strong communication skills.
• Qualifications & Requirements
• GCSEs in English and Maths.
• IOSH, equivalent H&S qualification, or willingness to work toward one.
• First Aid and Fire Marshal experience (desirable).
• SIA Licence (desirable).
• Eligibility for BPSS and SC security clearance.
• Flexibility to support occasional out-of-hours planned works.

Why Sodexo?:

Working with Sodexo is more than a job; it's a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications